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Clinical Quality Lead
Float HealthClinical Quality Lead building Float Health’s scalable nursing quality system for specialty-pharma home infusion. Investigating incidents, defining standards, and improving education across U.S.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical quality standards, medication administration safety, and risk management, with a strong focus on education and documentation practices. Proven ability to lead investigations, root cause analyses, and develop clinical policies while effectively communicating findings to diverse stakeholders.
Highest-signal resume keywords
Registered Nurse LicenseClinical Quality ManagementRoot Cause AnalysisCAPA MethodologiesClinical Documentation Standards
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Quality IndicatorsMedication Administration SafetyClinical Incident InvestigationsDecision FrameworksEscalation PathwaysNursing Standards of PracticeEducation PrioritiesCompetency ReassessmentSOP DevelopmentPerformance Discussions
Soft Skills
Exceptional Written CommunicationSound JudgmentIndependent WorkAdaptabilityCollaboration
Certifications & Qualifications
Active Registered Nurse License
Industry Keywords
Patient SafetyRisk ManagementHome InfusionSpecialty PharmacyAccreditation FrameworksJust CultureHigh-Reliability PrinciplesHealthcare MarketplaceMulti-State PracticeClinical Education
About the role
Key responsibilities & impact- Define high-quality clinical care standards for Float visits, including adherence to provider orders, medication administration, infusion practice, assessment, monitoring, escalation, and documentation
- Build and maintain clinical review criteria, decision frameworks, and escalation pathways
- Define and monitor clinical quality indicators across the Float marketplace
- Own investigation and resolution of medication errors, adverse events, near misses, and clinical quality events
- Lead root cause analyses and CAPA processes
- Determine when events require nurse education, competency reassessment, marketplace restriction, or leadership escalation
- Produce clear, precise, and defensible findings for nurses, pharmacy partners, and Float leadership
- Translate quality findings into education priorities, competency expectations, job aids, and targeted nurse communication
- Write and maintain clinical policies, SOPs, documentation standards, and investigation procedures
- Evaluate whether interventions improve nursing practice
- Serve as the clinical quality voice in pharmacy partner quality reviews, investigations, and performance discussions
- Partner with Product, Analytics, and Compliance by bringing clinical requirements and risk judgment to their work
- Report to the Clinical Nurse Manager within the Clinical Resource Team
Requirements
What you’ll need- Active, unencumbered Registered Nurse license
- Five or more years of nursing experience
- At least three years in clinical quality, patient safety, risk management, clinical education, or documentation review
- Direct experience conducting clinical incident investigations using root cause analysis and CAPA methodologies
- Strong command of nursing standards of practice, medication administration safety, clinical documentation, and escalation
- Exceptional written communication
- Sound judgment about education, system redesign, escalation, or restriction from clinical activity
- Demonstrated ability to work independently in a remote, fast-changing environment
- Preferred: Home infusion, specialty pharmacy, biologics, or immunoglobulin administration experience
- Preferred: Experience supporting a 1099 contractor network, healthcare marketplace, or distributed clinician population; multi-state practice experience
- Preferred: Familiarity with accreditation frameworks (ACHC, URAC, The Joint Commission) or training in just culture, human factors, lean, or high-reliability principles
- Preferred: MSN, MHA, MPH, or related graduate degree
Benefits
Comp & perks- Medical, dental, vision
- 401k matching
- Unlimited PTO with minimum days
- Paid parental leave
- Phone & internet monthly stipend
- Annual Learning Stipend
- HSA & FSA
- Voluntary Life, Accident, Hospital, and Critical Illness Insurance
- Zero commute
- Work wherever you are (on or around US hours)
- Options grant