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Clinical Quality Lead
Float HealthClinical Quality Lead building scalable quality systems for Float’s specialty-pharma home infusion platform. Investigating incidents, defining nursing standards, and improving education across U.S.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical quality management, including conducting root cause analyses and implementing CAPA processes. Proficient in developing clinical policies, documentation standards, and educational materials to enhance nursing practice and ensure patient safety.
Highest-signal resume keywords
Registered Nurse LicenseClinical Quality ManagementRoot Cause AnalysisCAPA MethodologiesMedication Administration Safety
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical DocumentationPatient SafetyRisk ManagementClinical EducationIncident Investigation
Soft Skills
Exceptional Written CommunicationSound JudgmentIndependent Work
Industry Keywords
Home InfusionSpecialty PharmacyBiologics AdministrationAccreditation FrameworksHealthcare Marketplace
About the role
Key responsibilities & impact- Define what high-quality clinical care looks like for Float visits, including adherence to provider orders, medication administration, infusion practice, assessment, monitoring, escalation, and documentation
- Build and maintain clinical review criteria, decision frameworks, and escalation pathways within Float’s independent contractor model
- Define and monitor clinical quality indicators across the Float marketplace
- Own investigation and resolution of medication errors, adverse events, near misses, and clinical quality events
- Lead root cause analyses and CAPA processes using a fair, clinically sound, systems-oriented approach
- Determine when events require nurse education, competency reassessment, marketplace restriction, or leadership escalation
- Produce clear, precise, defensible findings for nurses, pharmacy partners, and Float leadership
- Translate quality findings into education priorities, competency expectations, job aids, and targeted nurse communications
- Write and maintain clinical policies, SOPs, documentation standards, and investigation procedures
- Evaluate whether interventions improve nursing practice
- Serve as the clinical quality voice in pharmacy partner quality reviews, investigations, and performance discussions
- Partner with Product, Analytics, and Compliance by bringing clinical requirements and risk judgment to their work
- Report to the Clinical Nurse Manager within the Clinical Resource Team
Requirements
What you’ll need- Active, unencumbered Registered Nurse license
- Five or more years of nursing experience
- At least three years in clinical quality, patient safety, risk management, clinical education, or documentation review
- Direct experience conducting clinical incident investigations using root cause analysis and CAPA methodologies
- Strong command of nursing standards of practice, medication administration safety, clinical documentation, and escalation
- Exceptional written communication
- Sound judgment about what requires education, system redesign, escalation, or restriction from clinical activity
- Demonstrated ability to work independently in a remote, fast-changing environment
- Preferred: Home infusion, specialty pharmacy, biologics, or immunoglobulin administration experience
- Preferred: Experience supporting a 1099 contractor network, healthcare marketplace, or distributed clinician population; multi-state practice experience
- Preferred: Familiarity with accreditation frameworks (ACHC, URAC, The Joint Commission) or training in just culture, human factors, lean, or high-reliability principles
- Preferred: MSN, MHA, MPH, or related graduate degree
Benefits
Comp & perks- Medical, dental, vision
- 401k matching
- Unlimited PTO with minimum days
- Paid parental leave
- Phone & internet monthly stipend
- Annual Learning Stipend
- HSA & FSA
- Voluntary Life, Accident, Hospital, and Critical Illness Insurance
- Zero commute
- Work wherever you are (on or around US hours)
- Options grant