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Clinical Quality Lead
Float HealthClinical Quality Lead owning incident investigations, standards, and education for Float’s specialty-pharma home-infusion platform. Building scalable quality systems for independent nurses across U.S.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical quality standards, medication administration safety, and risk management, with a strong focus on conducting clinical incident investigations and root cause analysis. Proven ability to develop and implement clinical policies and educational frameworks to enhance nursing practice and patient safety.
Highest-signal resume keywords
Registered Nurse LicenseClinical Quality ManagementRoot Cause AnalysisCAPA MethodologiesClinical Documentation Review
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Clinical Quality StandardsMedication Administration SafetyClinical Incident InvestigationDecision Framework DevelopmentQuality Indicator MonitoringEducation PrioritizationSOP WritingClinical Policy DevelopmentPerformance EvaluationRisk Management
Soft Skills
Exceptional Written CommunicationSound JudgmentIndependent WorkAdaptability
Certifications & Qualifications
Registered Nurse License
Industry Keywords
Patient SafetyHealthcare MarketplaceHome InfusionSpecialty PharmacyAccreditation FrameworksJust CultureHigh-Reliability Principles
About the role
Key responsibilities & impact- Define high-quality clinical care standards for Float visits, including provider-order adherence, medication administration, infusion practice, assessment, monitoring, escalation, and documentation
- Build and maintain clinical review criteria, decision frameworks, and escalation pathways for the independent contractor model
- Define and monitor clinical quality indicators across the Float marketplace
- Investigate and resolve medication errors, adverse events, near misses, and clinical quality events
- Lead root cause analyses and CAPA processes
- Distinguish individual performance issues from workflow, education, product, or partner-level failures
- Determine when events require nurse education, competency reassessment, marketplace restriction, or leadership escalation
- Produce precise, defensible findings for nurses, pharmacy partners, and Float leadership
- Translate quality findings into education priorities, competency expectations, job aids, and targeted nurse communications
- Write and maintain clinical policies, SOPs, documentation standards, and investigation procedures
- Evaluate whether quality interventions improve nursing practice
- Serve as the clinical quality voice in pharmacy partner quality reviews, investigations, and performance discussions
- Partner with Product, Analytics, and Compliance on clinical requirements and risk judgment
- Build a scalable, measurable, continuously improvable clinical quality system across Float markets, pharmacy partnerships, and patient visits
Requirements
What you’ll need- Active, unencumbered Registered Nurse license
- Five or more years of nursing experience, including at least three years in clinical quality, patient safety, risk management, clinical education, or documentation review
- Direct experience conducting clinical incident investigations using root cause analysis and CAPA methodologies
- Strong command of nursing standards of practice, medication administration safety, clinical documentation, and escalation
- Exceptional written communication
- Sound judgment about what requires education, system redesign, escalation, or restriction from clinical activity
- Demonstrated ability to work independently in a remote, fast-changing environment
- Preferred: Home infusion, specialty pharmacy, biologics, or immunoglobulin administration experience
- Preferred: Experience supporting a 1099 contractor network, healthcare marketplace, or distributed clinician population; multi-state practice experience
- Preferred: Familiarity with accreditation frameworks (ACHC, URAC, The Joint Commission) or training in just culture, human factors, lean, or high-reliability principles
- MSN, MHA, MPH, or related graduate degree preferred
- Candidates must be located in the U.S.; ability to overlap with Pacific Time/West Coast business hours
Benefits
Comp & perks- Medical, dental, vision
- 401k matching
- Unlimited PTO with minimum days
- Paid parental leave
- Phone & internet monthly stipend
- Annual Learning Stipend
- HSA & FSA
- Voluntary Life, Accident, Hospital, and Critical Illness Insurance
- Zero commute
- Work wherever you are (on or around US hours)
- Options grant