Intake Specialist

Float Health

Intake Specialist managing new patient referrals and coordinating care visits for Float Health. Play a key role in operations impacting patient outcomes and satisfaction in home healthcare.

Posted 6/25/2026full-timeRemote • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $48,000 - $50,000 per yearWebsite

About the role

Key responsibilities & impact

Manage new patient referrals and coordinating timely start-of-care visits
Act quickly, communicate clearly, and manage details with precision to impact patient outcomes and satisfaction
Serve as a liaison between specialty pharmacies, nurses, and patients
Leverage technology platforms to ensure smooth coordination, timely staffing, and successful care delivery
Represent Float Health with empathy, professionalism, and efficiency as the first point of contact for patients, pharmacies, and nurses
Resolve issues quickly and accurately to build trust and drive a seamless experience for all stakeholders
Make staffing decisions aligned with operational and financial objectives
Identify opportunities to improve workflows, technology, and overall user experience

Requirements

What you’ll need

Previous experience with medical scheduling
Ability to utilize multiple technology platforms simultaneously
Ability to manage inbound communication while supporting other tasks
Ability to type 60 words per minute with high accuracy
Excellent critical thinking and problem-solving abilities
Highly organized with excellent time management skills
Exceptional customer service skills
Exceptional written and verbal communication, including the ability to digest and explain complex information clearly to all users
Ability to work effectively both independently and in a team environment

Benefits

Comp & perks

Medical
dental
vision
401k matching
Unlimited PTO with minimum days
Paid parental leave
Phone & internet monthly stipend
Annual Learning Stipend
HSA & FSA
Voluntary Life, Accident, Hospital, and Critical Illness Insurance
Zero commute. Work wherever you are (on or around US hours)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical schedulingtyping 60 words per minuteproblem-solvingcritical thinking

Soft Skills

communicationcustomer servicetime managementorganizationteamworkindependenceempathyprofessionalismdetail-orientedtrust-building