Technical Support Specialist – Thursday–Monday Shift

Flexspring

Technical Support Specialist at Flexspring troubleshooting integrations across HR and payroll systems. Collaborating on API issues and providing excellent customer support in a remote role.

Posted 7/17/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Proven experience in Object-Oriented Programming with Java, C#, and Python, alongside strong troubleshooting skills for APIs and data flows. Demonstrated ability to analyze system behavior and logs to resolve production issues while maintaining high-quality customer service.

Highest-signal resume keywords

Object-Oriented ProgrammingJavaC#PythonAPI Troubleshooting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Object-Oriented ProgrammingJavaC#PythonREST APISOAP Web ServiceGraph QLETL ProcessesData AnalysisCritical Thinking

Soft Skills

Problem-SolvingAttention to DetailCollaborationSelf-MotivatedCustomer Service

Tools & Technologies

Salesforce Service CloudInsomniaPostmanOracle HCMTaleoWorkdayADPGreenhouseBambooHR

Industry Keywords

Data IntegrationHR Data IntegrationsFinance Data Integrations

Tech Stack

Tools & technologies

CloudETLGroovyJavaJavaScriptOraclePythonSOAP

About the role

Key responsibilities & impact

Troubleshoot integration issues across APIs, data flows, and connected systems.
Identify root causes and resolve production issues.
Analyze logs and system behavior to diagnose problems.
Collaborate with developers, consultants, and clients.
Manage support cases and communicate updates clearly.
Contribute to testing and continuous improvements.

Requirements

What you’ll need

3+ years of proven experience with OOP - Java, C#, Python etc.
University degree in Computer Science, Mathematics, Physics, Statistics, Data Analysis, or a related field, or an equivalent combination of education and relevant experience.
Demonstrated commitment to high-quality customer service, with a track record of going above and beyond in client engagements.
Solid critical thinking and problem-solving abilities, with the capacity to address both technical and business challenges.
Excellent attention to detail and the ability to troubleshoot issues efficiently and effectively.
Self-motivated, self-aware, coachable, and collaborative, with a strong ability to work as part of a team.
Experience working with or supporting Salesforce Service Cloud (nice to have).
Knowledge of Javascript, Groovy, REST API, SOAP Web Service, Graph QL, Insomnia, Postman, etc. (nice to have).
Experience with, or functional understanding of ETL (Extract, Transform, Load) processes (nice to have).
Exposure to HR and/or finance data integrations (nice to have).
Experience with HR and ATS platforms such as Oracle HCM, Taleo, Workday, ADP, Greenhouse, and BambooHR (nice to have).
Additional language skills such as French, Spanish, Arabic, or other languages (nice to have).

Benefits

Comp & perks

Work from home with flexible hours.
4 weeks of paid vacation annually.
Comprehensive health benefits package for you and your family.
Team events and opportunities to connect with colleagues.
Opportunity to work with cutting-edge technologies.
Competitive base salary.