Information Security Analyst

FlexPoint

Information Security Analyst providing Tier 2 support to the Florida Scholars Academy program. Collaborating with team members to analyze system usage and investigate incidents.

Posted 6/19/2026full-timeFlorida • 🇺🇸 United StatesMid-LevelSenior💰 $66,837 - $126,990 per yearWebsite

Tech Stack

Tools & technologies

Cyber SecurityServiceNow

About the role

Key responsibilities & impact

Provide Tier 2 support to the Florida Scholars Academy program
Analyze the usage of FLVS systems and respond to actionable findings
Investigate reports of suspicious behavior and respond accordingly
Attend daily team standup meetings
Respond to security incidents, working with incident response leads to determine root cause
Provide daily reports of findings and remediations
Investigate and resolve incidents from users in ServiceNow
Review security event logs and alerts, escalating to engineers when necessary
Communicate updates to stakeholders regularly and respond to inquiries
Document new processes and update existing documentation

Requirements

What you’ll need

Associate’s degree in computer science or information systems or equivalent combination of education and relevant experience
IT or Cybersecurity certification preferred
4 years of providing real-time support during business hours
3 years of examining and responding to network appliance logs
3 years of responding to security incidents
3 years of utilizing remote support tools to provide troubleshooting
1 year of implementing cybersecurity best practices based on policy documentation
Experience with threat-hunting methods and best practices
Understands the appropriate use of remote monitoring tools
Can prioritize multiple incidents and tasks efficiently while providing regular updates
Experience with FortiGate firewall and FortiAnalyzer interfaces
Strong written and verbal communication skills

Benefits

Comp & perks

competitive salaries
well-rounded benefits package
generous paid time off (including 25 holidays, vacation, and sick leave)
an array of professional development opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Tier 2 supportnetwork appliance logssecurity incident responsecybersecurity best practicesthreat-hunting methodsremote support toolsFortiGate firewallFortiAnalyzer interfacesincident investigationdocumentation

Soft Skills

communication skillsteam collaborationprioritizationproblem-solvingstakeholder engagementreportinganalytical thinkingattention to detailtime managementadaptability

Certifications

Associate’s degree in computer scienceAssociate’s degree in information systemsIT certificationCybersecurity certification