IT Support Specialist
FlexIT Consulting GmbH
contract
Posted on:
Location Type: Hybrid
Location: Frankfurt am Main • 🇩🇪 Germany
Visit company websiteSalary
💰 €50,000 - €60,000 per year
Job Level
Mid-LevelSenior
Tech Stack
DNS
About the role
- Support, coordinate, and execute local IT projects in accordance with established standards
- Perform 1st and 2nd level support tasks: respond to calls, create tickets, and coordinate with internal departments and external service partners
- Monitor, document, and follow up on incidents and service requests, ensuring timely escalation and resolution
- Contribute to system improvements, release planning, documentation, testing, and business continuity/disaster recovery activities
- Maintain active communication with team members across different office locations
- Provide occasional support outside standard working hours (early/late shifts, weekends, local public holidays) when required
Requirements
- Practical experience with Microsoft technologies (Windows Desktop, Active Directory)
- Proficient user of MS Office and common productivity applications
- Solid understanding of DHCP, DNS, Active Directory services, and file & print services
- Strong willingness to continuously expand and share technical knowledge
- Able to work independently and as part of a team
- Experience with Microsoft Configuration Manager (SCCM) is a plus
- Fluent English required (minimum C1); German language skills are a plus
Benefits
- Hybrid work model (1 day remote per week) and flexible working arrangements
- Competitive paid leave
- Health and insurance benefits
- Mental well-being programs, counselling, and coaching
- Diverse learning and development opportunities
- Inclusive and international working environment
- Possibility to transition to a permanent position after the fixed-term contract
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft technologiesWindows DesktopActive DirectoryDHCPDNSMicrosoft Configuration Managerfile servicesprint services
Soft skills
communicationteamworkindependencewillingness to learn