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Tech Stack
Tools & technologiesCloudGoJavaJavaScriptOpen SourceOraclePythonSQL
About the role
Key responsibilities & impact- Conducting research, investigating, and collecting data into a Content Database according to specific rules and procedures
- Tracking the latest information from the IT market and several other vertical markets and updating/maintaining a comprehensive reference catalog with the most up-to-date information
- Respond to requests to investigate content related issues, identify root cause, and remediate
- Relate data points from 3rd party vendors and product suppliers and ensure consistency, quality, and accuracy in our normalized database
- Advise how data drives customer value, business use cases and decision making
- Identify, analyze, and interpret trends or patterns in complex data sets
- Operate with consistency, quality, and accuracy in relation to our Content Operations standards
- Communicate effectively with Support, Engineering and Product Management regarding enrichment, defects, data alignments and gap-fill requests
- Contribute to continuous improvement initiatives and update articles on our Flexera Knowledge Base
- Confidently promote our team’s principles across the organization
- Creating tooling and systems for better maintenance and monitoring of the content services
- Understanding the system, tool, application workflows and adopt towards the same
Requirements
What you’ll need- 2-4 years of experience in data analysis and/or licensing domain
- Firm understanding of IT Asset Management (ITAM), software and hardware assemblies, version, edition, and release management
- Familiarity of software licensing including open source and vulnerabilities
- Authoritative knowledge of at least one mainstream development language such as Java, Python, Go, or Javascript
- Familiar with stored procedures in SQL/Oracle Server
- Familiarity with SaaS, PaaS and IaaS and Cloud products
- Strong research skills, able to investigate, locate, and collect specific information quickly and accurately
- Strong reading comprehension skills, able to understand information found on web pages, product documentation, technical and marketing articles and extract specific content quickly and accurately
- Comfortable dealing with huge amount of data and able to organize them according to specific rules and patterns
- Familiar with ticketing tools such as Service Now, Salesforce and JIRA
- Knowledge of databases, API’s, SQL, scripting languages and process automation is advantageous
- Strong interpersonal skills, a team player
- Passionate about self-learning and active in the (local or online) tech community
- Highly motivated with attention to detail and strong problem-solving skills
- Self-driven and prepared to go the extra mile when the team is up against it
- Achieves the right balance of confidence and respect
- Ability to communicate effectively and efficiently within and between teams
Benefits
Comp & perks- An opportunity to be part of a truly global team, geographically dispersed across NAM, EMEA and APAC
- The scope to learn how data is central to enterprise asset management
- A team which values trust and community
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisIT Asset Management (ITAM)software licensingJavaPythonGoJavascriptSQLOracle Serverprocess automation
Soft Skills
research skillsreading comprehensioninterpersonal skillsteam playerattention to detailproblem-solving skillsself-drivencommunication skillscontinuous improvementmotivation
