Renewals Account Manager
Flexera
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $50,000 - $60,000 per year
About the role
- Own, drive, and lead the renewals process in collaboration with the account team to preserve and enhance customer contracts and relationships
- Actively engage with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
- Maintain and report an accurate rolling 90-day forecast of renewals in your territory
- Negotiate and execute renewal contracts that align with customer and Flexera goals
- Discover and identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
- Strategize on renewal engagement, maximizing revenue retention
Requirements
- 5+ years of Sales / Customer Success/ Renewals / Account Management experience, preferably within an Enterprise SaaS organization
- Solid understanding of Enterprise SaaS applications and collaboration technology
- Consistent track record of achieving personal and team goals
- History of thriving in a rapidly changing environment
- Ability to grow business strategically, i.e., creating new processes and initiatives
- Bachelor's degree or equivalent experience
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesCustomer SuccessRenewalsAccount ManagementNegotiationForecastingUpsellingCross-sellingProcess CreationStrategic Growth
Soft Skills
CollaborationCommunicationProblem SolvingAdaptabilityGoal OrientationRelationship ManagementStrategic ThinkingCustomer EngagementDecision MakingRevenue Retention