Flexera

Senior Technical Writer

Flexera

full-time

Posted on:

Location Type: Hybrid

Location: Bangalore • United States

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Job Level

Senior

About the role

  • Document new product features and maintain existing documentation.
  • Manage, create, and edit technical documentation, including online help, release notes, and reference guides.
  • Respond to customer feedback and questions.
  • Communicate with engineering, technical support, product management, and marketing teams on a regular basis.
  • Collaborate with other communicators on the Technical Communication team.
  • Comply with our different style guides to maintain documentation standards.
  • Cover the writing of two or more Flexera products.

Requirements

  • Experience working with docs-as-code and GitHub.
  • Excellent written and oral communication skills, with a focus on accuracy, quality, and clarity.
  • Demonstrable prior experience writing software documentation.
  • Solid investigative skills to solicit and gather information to then be able to communicate it with a wider audience.
  • A passion for technology, strong attention to detail, and organizational and project management skills.
  • Ability to work in a fast-paced, deadline-driven environment.
  • Experience working in end-to-end software development cycles.
  • An attitude that is team-oriented and customer-focused.
  • Passion for contributing to the overall direction of the next generation of Flexera’s software products.
  • Knowledge of latest technical writing trends and practices.
  • Knowledge of online help systems and web-based help systems.
  • Experience with HTML and XML.
Benefits
  • Enthusiastic colleagues working in the tech industry around the globe.
  • A fast-paced and collaborative environment.
  • Encouragement and support for career development, training, and innovation.
  • Flexible working hours.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical documentationdocs-as-codeGitHubsoftware documentationHTMLXMLonline help systemsweb-based help systemsinvestigative skillsproject management
Soft Skills
written communicationoral communicationattention to detailorganizational skillsteam-orientedcustomer-focusedaccuracyqualityclaritycollaboration