Area Manager, Data Center Operations

Flexential

Area Manager leading data center operations and technical teams at Flexential, ensuring operational efficiency and customer satisfaction. Overseeing HVAC, electrical, and mechanical systems across multiple sites.

Posted 5/30/2026full-timeTampa • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $120,000 - $140,000 per yearWebsite

About the role

Key responsibilities & impact

Oversee all data center operations within the assigned area, ensuring the efficient operation of facilities and the delivery of top-tier support to internal and external customers.
Conduct regular rounds of the facility to ensure the equipment is functioning correctly and that the center is aesthetically maintained to a high standard.
Lead, mentor, and guide staff across multiple managed markets.
Foster a culture of growth and development by creating career progression plans for direct reports and conducting regular one-on-one meetings to track performance and discuss professional goals.
Manage and evaluate performance of direct reports through annual evaluations, merit increases, and promotions.
Supervise the time tracking, including overtime and Paid Time Off (PTO) for all CIEs, DCTs, and Supervisors within the area.
Ensure the security of the data centers under your area’s management, implementing measures to prevent unauthorized access and data breaches.
Develop and execute both short-term and long-term strategies to improve operational efficiency and meet the business goals of the area.
Oversee the area’s purchasing process, ensuring that all procurements align with operational needs and budget constraints.
Manage the creation and maintenance of technical documentation for departmental processes and procedures, contributing to a comprehensive knowledge base.
Lead the development and implementation of training programs that align with Flexential's customer service standards and foster a culture of continuous learning within the team.
Monitor areas tasks to ensure that customer SLAs are met consistently.
Act as the escalation point for sensitive and high-priority customer issues, managing incident investigations and resolution processes.
Create and manage employee engagement initiatives to improve morale and team cohesion, ensuring high levels of productivity and satisfaction.
Manage and implement new programs and projects to support regional data center operations, providing technical and administrative guidance to ensure successful execution.
Critique the performance of subcontractors to ensure adherence to schedules, standards, and specifications.
Support and train staff on preventive, corrective, and emergency maintenance planning, scheduling, and execution.
Perform root cause analysis for equipment failures and contribute to continuous improvements in equipment reliability and performance.
Continuously drive innovation within the area, focusing on reducing operational costs and mitigating risks in data center operations.

Requirements

What you’ll need

A minimum of 5 years of direct experience in the operation, construction, and maintenance of data center MEP (Mechanical, Electrical, Plumbing) systems, or equivalent technical experience.
At least 5 years of experience in a management role, with direct oversight of 5 or more team members.
Proven experience with root cause analysis, troubleshooting, and problem-solving in a critical infrastructure environment.
A minimum of 5 years of experience working in a data center or similar critical infrastructure environment.
Advanced electrical or mechanical certifications are a plus.
8+ years of experience in data centers with a focus on building systems and equipment operation is preferred.
Relevant military experience or applicable trade experience is highly desirable.

Benefits

Comp & perks

Medical, Telehealth, Dental and Vision
401(k)
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
Life and AD&D
Short Term and Long-Term disability
Flex Paid Time Off (PTO)
Leave of Absence
Employee Assistance Program
Wellness Program
Rewards and Recognition Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data center operationsMEP systemsroot cause analysistroubleshootingproblem-solvingpreventive maintenancecorrective maintenanceemergency maintenanceoperational efficiencytechnical documentation

Soft Skills

leadershipmentoringperformance evaluationemployee engagementcommunicationteam cohesioncustomer servicestrategic planninginnovationstaff training

Certifications

advanced electrical certificationadvanced mechanical certification