Technical Service Representative – Pressure Sensitive Materials

Flexcon

Technical Service Representative providing expert guidance and knowledge in material development for Key Strategic Accounts. Collaborating with various internal teams to commercialize new business opportunities.

Posted 6/25/2026full-timeSpencer • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $55,598 - $92,663 per yearWebsite

Tech Stack

Tools & technologies

ERPOracle

About the role

Key responsibilities & impact

Technical Service Representative for the Key Strategic Accounts
Responds to Technical Service inquiries.
Responsible to verify that stocked product options have been explored and documenting for Market and/or Product Development.
Provides expert product knowledge on standard and custom product recommendations, prepares quotes and coordinates trial/sample orders.
Works with Leadership, New Business Development, Product Management, Sales and Sales Management as the internal coordinator of identified and approved opportunities.
Proactive project follow-up with strategic customers and/or sales on lab samples and/or trials to determine level of success and if the trial will result in an order.

Requirements

What you’ll need

4 years Business/Technical/Marketing Degree or equivalent work experience
Previous Technical Service experience in manufacturing, preferred.
Background in polymeric materials technology, a plus.
Use of ERP systems, Oracle preferred, Salesforce and understanding tweak processes.
Travel up to 10% of the time

Benefits

Comp & perks

Competitive Compensation & Annual Bonus Program
Medical, Dental, Vision, and Life Insurance
Tuition Reimbursement Program
401K Match
Casual Work Environment
Career Development Opportunities
Comprehensive compensation and benefits package that includes base salary, healthcare coverage (medical, dental, and vision), life and disability insurance, 401(k) with company match, paid time off, wellness programs, and tuition assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Technical Serviceproduct knowledgeproduct recommendationsquotes preparationproject follow-uppolymeric materials technology

Soft Skills

communicationcoordinationproactive

Certifications

Business DegreeTechnical DegreeMarketing Degree