Support Engineer

• You will develop into a fleetster product expert and, through your expertise, provide excellent technical support to our customers
• By responding quickly and accurately to customer inquiries via email, chat, or virtual meetings, you help ensure fast and sustainable problem resolution
• You build trusting, long-term customer relationships and ensure all technical issues are resolved so our customers become long-term users
• You clarify feature requests and effective workarounds with the Product team and keep customers informed of progress
• Over time you will gain valuable insights from support inquiries and work closely with the Product, Customer Success, and Sales teams to continuously improve processes

Technical Support Specialist

Senior Customer Support Engineer

2nd Level Support Engineer – UEM

Technical Support Engineer

2nd Level ITSM Support Engineer

Customer Support Engineer, MedTech, SaaS