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FleetPartners

Key Account Coordinator

FleetPartners

Key Account Coordinator supporting key customers for FleetPartners, a fleet management provider in New Zealand, handling account coordination, customer experience, and relationship management.

Posted 7/24/2026full-timeAuckland • 🇳🇿 New ZealandMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in B2B Account Management and Customer Relationship Building, with a focus on identifying growth opportunities and delivering exceptional customer experiences. Proficient in coordinating account activities and collaborating with internal teams to achieve sales and customer satisfaction goals.

Highest-signal resume keywords
B2B Account ManagementCustomer Relationship BuildingOrganisational SkillsSales Support ExperienceCustomer Needs Identification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Strong CommunicationConfidence in Engaging with Senior Decision-Makers
Tools & Technologies
CRM Software
Industry Keywords
Fleet IndustryAutomotive IndustrySales Activity Management

About the role

Key responsibilities & impact
  • Support Relationship Managers in managing a portfolio of key customer accounts.
  • Build strong relationships with customers and deliver an exceptional customer experience.
  • Coordinate account activities and ensure customer requests are managed efficiently.
  • Identify opportunities to grow existing accounts and expand the services customers use.
  • Prepare proposals, presentations and customer communications to support account plans.
  • Maintain accurate customer information and sales activity within the CRM.
  • Collaborate with internal teams to deliver the best outcomes for customers.
  • Help achieve team sales, retention and customer satisfaction goals.
  • Attend customer meetings alongside Relationship Managers to strengthen partnerships and better understand customer needs.

Requirements

What you’ll need
  • Demonstrated experience in a B2B customer, account management, or sales support role.
  • Confidence in engaging with senior decision-makers and building trusted customer relationships.
  • Strong organisational skills and the ability to manage multiple priorities and stakeholders.
  • Experience identifying customer needs and supporting growth opportunities within existing accounts.
  • Exposure to fleet, automotive, or another market-adjacent industry will be highly regarded.

Benefits

Comp & perks
  • 27 days of annual leave per year.
  • Hybrid work flexibility with a convenient office location with parking on site and a short walk from Ellerslie Station
  • Health insurance from your first day, with a company‑funded subsidy for Southern Cross or Marram.
  • A ‘Dress for your Day’ policy
  • 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers
  • Ongoing training to help you develop and grow with real career development opportunities
  • Rewards program, including a range of discounts from a variety of retailers
  • Regular social events, wellbeing initiatives and team activities through our Social Club and Pit Crew
  • An extensive range of other employee benefits.