Enterprise Account Manager – Expansion AE

Fleetio

Enterprise Account Manager developing customer relationships for Fleetio's fleet management software. Maximizing expansion revenue through strategic account management and customer collaboration.

Posted 5/1/2026full-timeRemote • Alabama • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Develop long-term, mutually beneficial relationships within our most high-value and strategic customer segment account base
Work to broaden Fleetio’s penetration across large fleet-holding enterprises and deepen use of Fleetio’s full suite of products and capabilities
Maximize Fleetio’s expansion revenue by supporting customers’ growth after they adopt our platform
Liaise between the senior-level customer stakeholders and cross-functionally within Fleetio to shape each customer’s post-sale growth journey
Deepen and broaden product penetration and solidify long-term partnerships
Uncover opportunities for expansion within existing key accounts
Drive ARR expansion by aligning our products and features with customer goals
Achieve NRR objectives by managing complex renewal contracts and processes

Requirements

What you’ll need

5+ years of sales and Enterprise Account Management experience with a track record of consistently and decisively exceeding quotas
Experience owning customer relationships throughout the customer lifecycle (from onboarding to utilization and expansion)
Extensive track record of undercovering customers business objectives to unlock previously unknown expansion opportunities, building multi-threaded and senior-level customer relationships, and articulating data-backed assessments of return-on-investment (ROI) to large-scale enterprises
Experienced and comfortable addressing C-Suite executives, operations managers, and sales executives
Relish opportunities to travel to view customer operations in-person to understand their use of technology and what opportunities exist for improvement or expansion
Keen sense of timing, killer presentation skills, and the confidence to push back when necessary
Ability to remain focused and disciplined with your time
Results-driven, highly organized, and the ability to thrive under pressure
Resourceful and determined, yet not afraid to ask for help
Excited by technology and its ability to make you more productive
Working in high paced, rapidly changing organization
Ability to travel as needed– up to 30% of time anticipated, usually for short stints (1-3 days, depending on location)

Benefits

Comp & perks

Multiple health/dental coverage options (100% coverage for employee, 50% for family)
Vision insurance
Incentive stock options
401(k) match of 4%
PTO - 4 weeks (increases at year two!)
12 company holidays + 2 floating holidays
Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid)
FSA & HSA options
Short and long term disability (short term 100% paid)
Community service funds
Professional development funds
Wellbeing fund - $150 quarterly
Business expense stipend - $125 quarterly
Mac laptop + new hire equipment stipend
Fully stocked kitchen with tons of drinks & snacks (BHM only)
Remote working friendly since 2012 #LI-REMOTE

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

salesEnterprise Account Managementcustomer lifecycle managementdata-backed assessmentsreturn-on-investment (ROI)contract managementquota exceedingcustomer relationship buildingpresentation skillsbusiness objective uncovering

Soft Skills

results-drivenhighly organizedability to thrive under pressureresourcefuldeterminedkeen sense of timingconfidencedisciplinedinterpersonal skillsadaptability