Senior Business Analyst
Fleet Alliance
full-time
Posted on:
Location Type: Hybrid
Location: Glasgow • United Kingdom
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Job Level
Tech Stack
About the role
- Provide oversight of business analysis activities within the delivery function, ensuring consistency and quality of delivery.
- Line manage and support the development and performance of business analysis resources within the delivery function.
- Act as an escalation point for complex requirements, issues, and stakeholder challenges.
- Work closely with the Head of Technology to support and shape the technology roadmap and prioritisation of initiatives.
- Conduct stakeholder interviews and workshops to gather and document requirements as user stories, process flows, or business requirements.
- Engage stakeholders regularly to understand and align their needs with project objectives.
- Analyse workflows to identify gaps and recommend process improvements.
- Collect and interpret data from various sources to guide decisions and validate solutions.
- Assess and challenge proposed features for alignment with business needs pre- and post-development.
- Prepare project documentation, updates, and reports on progress, risks, and outcomes.
- Develop training materials and user guides for new systems and processes.
- Collaborate with developers and IT to clarify requirements and ensure solutions meet expectations.
- Support test planning, execution, and UAT to ensure solutions meet requirements.
- Serve as a point of contact for system queries, offering guidance and basic technical support.
- Deliver solutions end-to-end by managing plans, tasks, stakeholders, and communication across the full project lifecycle.
Requirements
- 5+ years’ experience in a business analyst role, with responsibility for leading analysis activities within large-scale transformation and software development projects
- Experience managing projects or delivering workstreams alongside business analysis responsibilities
- Experience line managing or mentoring team members
- Experience working with senior stakeholders to influence decisions and shape outcomes
- Experience contributing to or supporting strategic roadmap planning
- Graduate in an IT or business-related subject preferable
- Experience using project and collaboration tools (e.g. Jira, MS Project, Planner, Miro, Visio, Office 365)
- Experience leading workshops, documenting requirements, and presenting outcomes to senior and executive-level stakeholders
- Experience working within SDLC and Agile environments, understanding how requirements move through the delivery lifecycle
- Experience with system integrations, APIs, and data flows within complex software environments
- Strong written and verbal communication skills, with the ability to engage senior stakeholders
- Strong analytical and problem-solving capabilities
- Ability to manage multiple priorities and deliver across concurrent initiatives
Benefits
- 35 days holidays plus 2 duvet days, a shopping day, a volunteering and your birthday off every year!
- Annual Birthday Voucher, Wellbeing Voucher, VIP Concert Tickets, a fitness tracker and a range of social, charity and wellbeing events
- A wide array of flexible benefits to choose from such as cinema tickets, gym memberships and health benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisrequirements gatheringprocess improvementdata analysisproject managementsystem integrationAPISDLCAgileuser acceptance testing
Soft Skills
leadershipcommunicationanalytical thinkingproblem-solvingstakeholder engagementmentoringinfluencingcollaborationprioritizationdocumentation