Operations Coordinator

FlatWorld

Operations Coordinator at a fast-growing company providing affordable digital textbooks. Supporting various teams and acting as a central contact point for employee inquiries.

Posted 4/14/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 per yearWebsite

About the role

Key responsibilities & impact

Work with the Director of Operations and COO/CFO to ensure smooth company operations
Support sales, editorial, customer service, finance, and marketing teams
Act as a central point of contact for employee questions and concerns
Monitor and maintain inventory levels
Manage conference planning including calendars and budgets
Onboard and offboard new and departing employees; assist with employee benefits
Communicate with every employee and work closely with external partners

Requirements

What you’ll need

This is an entry-level position
Strong attention to detail
Professional and responsive communication style
Extremely organized with excellent time-management skills
Excellent written and verbal communication skills; proficient in English-language business writing
Resourceful; enjoys problem-solving and working both independently and collaboratively
Strategic mindset; able to see big-picture and smaller details
Enjoys working with numbers and formulas; process and data-oriented
Very comfortable using a Mac and various programs/applications
Proficient/advanced in Google Suite and Microsoft Excel and Word
Comfortable creating and documenting new processes

Benefits

Comp & perks

401(k)
Health/Dental/Vision insurance
Disability insurance
Life insurance
Paid vacation & sick time
11 paid holidays per year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data-orientedprocess documentationbudget managementinventory managementemployee onboardingemployee offboardingproblem-solvingtime managementbusiness writing

Soft Skills

attention to detailprofessional communicationorganizational skillscollaborative workstrategic mindsetindependent workverbal communicationwritten communicationresourcefulness