Medical Case Manager

Flatwater Group

Medical Case Manager providing non-personal administrative support for the Aerospace and Operational Medicine Division. Ensures timely processing for nearly 70,000 reservists to maintain a "Ready Now!" force.

Posted 7/30/2026full-timeRobins Air Force Base • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical standards, case processing, and data management within military medical environments. Proficient in utilizing electronic systems and software to support healthcare administration and communication.

Highest-signal resume keywords

Medical Standards ManagementCase Processing ExperienceElectronic Health Record SystemsICD-10 Coding KnowledgeMicrosoft Office Suite Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical Data EvaluationAnatomy KnowledgePhysiology KnowledgeEmergency Medical Care ProceduresTyping Skills

Soft Skills

Oral Communication SkillsWritten Communication SkillsTime ManagementPrioritization SkillsCustomer Service Skills

Tools & Technologies

AIMWTSECTPEPPMEDXSPDF Software

Industry Keywords

Health Information ManagementHealthcare AdministrationMilitary Medical EnvironmentsOccupational HealthDisability Evaluation Systems

About the role

Key responsibilities & impact

Accomplish administrative case evaluations by receiving, tracking, and reviewing pertinent medical data.
Update and maintain various electronic systems of record, including AIMWTS, ECT, PEPP, and MEDXS.
Coordinate with MAJCOMs, HQ USAF, and Medical Treatment Facilities to address reserve-unique medical issues.
Track cases through the entire review process, keeping Reserve Medical Units and Chief of Medical Standards informed of case status.
Prepare a variety of recurring and nonrecurring reports, correspondence, and documents related to case processing metrics and data quality.
Provide day-to-day advice and assistance to medical personnel in 69 separate units and three numbered Air Forces.

Requirements

What you’ll need

Associate degree or Bachelor's degree in health information management, health sciences, medical administration, healthcare administration, nursing, or a related field.
Must possess demonstrated experience processing and managing physical exams and medical standards, acquired through military medical environments or equivalent civilian aeromedical, occupational health, or disability evaluation systems environments.
High level of knowledge regarding medical standards for retention, flying classes, Line of Duty (LOD) determinations, and special operational duty for the USAF.
Basic knowledge of anatomy, physiology, disorders of human body systems, and emergency medical care procedures.
High proficiency with Portable Document Format (PDF) software and the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Proficient typing skills utilizing QWERTY and 9-key pads.
Excellent oral and written communication skills in English, strong time-management, and prioritization skills.
Exceptional customer service skills to interface effectively with management, providers, and service members.
Knowledge of International Classification of Diseases (ICD-10) coding and medical terminology.

Benefits

Comp & perks

Medical Case Manager provides non-personal, administrative, and aeromedical case management support services for the Aerospace and Operational Medicine Division.
Maintains a "Ready Now!" force for nearly 70,000 reservists across the globe.
Executes high-volume medical case processing, program administration, and unit-level customer support.