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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
account managementcustomer successrevenue growthcontract negotiationbusiness value discussion
Soft Skills
relationship managementteam leadershipcoachingorganizational skillscommercial mindset
Industry Keywords
partnershipsBuild-to-RentPropTechUK residential lettingsstakeholder management
About the role
Key responsibilities & impact- Own and grow relationships with our most important letting agency and Build-to-Rent partners.
- Drive revenue growth through deeper product adoption, expansion opportunities and contract renewals.
- Develop account growth plans and identify opportunities to increase partner value, retention and revenue.
- Manage relationships with senior stakeholders and lead regular business reviews.
- Ensure partners get value from flatfair and have a positive experience throughout their journey.
- Work closely with Product, Operations and Support to resolve issues, improve outcomes and influence future improvements.
- Define and evolve our partner growth and retention strategy.
- Lead and develop a small team supporting partner success and growth.
- Own reporting against key commercial metrics including partner revenue growth, retention and satisfaction.
Requirements
What you’ll need- Significant, demonstrable experience in partnerships, account management, customer success or a similar commercial role.
- A track record of growing revenue within existing customer or partner accounts.
- Experience managing complex relationships with senior stakeholders, including Director and C-suite level contacts.
- Commercially minded, with experience negotiating contracts and discussing pricing and business value.
- Experience leading, coaching and developing a small team.
- Understanding of the UK residential lettings, Build-to-Rent, PropTech or wider property sector would be beneficial.
- Organised, commercially minded and comfortable working in a scaling business.
Benefits
Comp & perks- Competitive base salary and performance bonus
- Equity in the business via our EMI scheme
- Enhanced salary-sacrifice pension contribution
- 25 days annual leave, plus an extra day for every year at flatfair
- Monthly wellbeing allowance and private medical insurance (Vitality)