Flashy

Support Agent

Flashy

contract

Posted on:

Location Type: Remote

Location: United States

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Job Level

SeniorLead

About the role

  • Respond in a respectable manner to support tickets.
  • Relay troubleshooting procedures to clients in need of assistance.
  • Install and configure plugins for clients.
  • Collaborate with other departments to spot trends in customer needs.

Requirements

  • 16 years of age or older
  • A friendly, optimistic, and energetic attitude
  • A customer-first mindset
  • The willingness to learn and not be afraid to ask for help
  • Experience with one or more of our services
  • The ability to communicate effectively
Benefits
  • Competitive pay
  • Flexible schedule
  • Development opportunities
  • Team collaboration
  • Discounted services
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
troubleshootingplugin installationplugin configuration
Soft Skills
customer-first mindseteffective communicationfriendly attitudeoptimistic attitudeenergetic attitudewillingness to learncollaboration