Strategic Account Manager

Flashpoint Venture Capital

Strategic Account Manager focusing on commercial enterprise clients and their threat intelligence solutions. Building partnerships and guiding clients through the strategic use of threat intelligence.

Posted 5/13/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $126,300 - $150,000 per yearWebsite

About the role

Key responsibilities & impact

Ensure a smooth post-sale handoff, establish clear success metrics, and drive value realization.
Proactively manage the renewal pipeline and articulate the ROI of Flashpoint solutions.
Identify and qualify new use cases, services, and Flashpoint products to expand value within the account.
Continuously track engagement, satisfaction, and proactively address signals of potential risk or dissatisfaction.
Maintain regular communication with key decision-makers to reinforce partnership value.

Requirements

What you’ll need

A proven track record in strategic account management, customer success, or consultative sales within the B2B SaaS industry.
Expertise in managing complex customer relationships, securing renewals, and driving organic growth within large enterprise accounts.
A passion for helping companies keep their customers, employees, and infrastructure safe from cyber and physical threats.
A desire to not only manage accounts but also own expansion and renewal deals to close.

Benefits

Comp & perks

Diversity. Flashpoint is committed to fostering, cultivating and preserving a culture of diversity, inclusion, belonging, and equity.
Culture and Belonging. Opportunities to connect with coworkers through various communication channels and company-funded virtual events.
Perks. Health and wellness perks like gym reimbursements, expensed lunches, and inclusive employee events.
Career Growth. Regular one-on-ones, performance reviews, and guidance through formalized career paths.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

strategic account managementcustomer successconsultative salesrelationship managementcommunicationrisk managementvalue realizationengagement trackingsatisfaction monitoringpartnership reinforcement