Patient Financial Services Analyst
Prisma Health
Senior Director – Head of Homebuilder Finance
Flagstar Bank
full-time
Posted on:
Location Type: Remote
Location: Remote • Missouri • 🇺🇸 United States
Visit company websiteSalary
💰 $195,132 - $341,481 per year
Job Level
Senior
About the role
- Relationship Management/Revenue Generation : Infuses the team’s network of clients and centers of influence with fresh prospects at any time in order to expand opportunities.
- Serves as an escalation point for any and all client relationships, addressing any issues and removing obstacles to ensure a smooth and beneficial transaction.
- Personally, manages client relationships as needed or deemed necessary.
- Assists team with generating revenue, deposit gathering and fee production.
- Works with product partners on cross-sell efforts to deepen relationships and improve profitability.
- Team Management : Monitors and coaches performance of team members, ensuring that relationships are created and maintained, taking appropriate action to ensure goals are achieved (including sourcing deals personally if needed).
- Takes corrective actions if goals are not being achieved and leverages expertise and knowledge to develop an outstanding team.
- Attracts, develops and coaches a successful sales team.
- Responsible for hiring, training, development, and handling of salary administration, performance reviews, and employee relations issues.
- Strategic Planning : Partners with Commercial Banking management to create a strategic plan for the assigned commercial group.
- Establishes key performance indicators (KPIs) and metrics to measure success.
- Creates action plans to ensure the achievement of the plan including setting and tracking individualized goals for each team member in regards to production and revenue, and forecasting results for management based on existing pipelines.
- Monitors industry trends, market dynamics and competitive landscape to identify opportunities for growth.
- Collaborates with product teams to develop and enhance commercial banking products and services to meet the evolving needs of clients.
- Credit Quality : Ensures the team is pro-actively monitoring the credit quality of their portfolios through timely financial statement gathering, monitoring client’s compliance with ongoing required reporting and properly analyzing financial information.
- Partners with the credit team to recommend and take appropriate corrective actions as needed.
- Responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
- Performs special projects, and additional duties and responsibilities as required.
- Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and completes required compliance training.
Requirements
- Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
- Minimum experience required: 15+ Years in commercial real estate and/or commercial lending (either production or credit roles).
- Preferred Qualifications: Education level preferred: Undergraduate Degree (4 years or equivalent) Formal credit training.
- Job Competencies: Strong relationship management and business development/sales skills.
- Knowledge of regulatory compliance requirements.
- Knowledge of financial analysis; credit analysis skills.
- Strong negotiation skills.
- Ability to stay abreast of industry trends, as well as legislation and regulations that impact the business.
- Excellent interpersonal and verbal and written communication skills.
- Excellent customer service and community relations skills.
- Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
- Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
- Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
- Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
- Travel required.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial analysiscredit analysisregulatory compliancecommercial real estatecommercial lendingrevenue generationperformance evaluationstrategic planningKPI establishmenttalent management
Soft skills
relationship managementbusiness developmentnegotiationinterpersonal communicationverbal communicationwritten communicationcustomer servicecommunity relationscollaborationteam management
Certifications
formal credit training
