Program Manager – Prepaid Digital Disbursement, Institutional Banking Solutions

Flagstar Bank

Program Manager overseeing prepaid debit card and digital disbursement operations at Flagstar Bank. Ensuring program efficiency, regulatory compliance, and strategic execution in institutional banking solutions.

Posted 5/29/2026full-timeHicksville • New York • 🇺🇸 United StatesSeniorLead💰 $122,967 - $212,942 per yearWebsite

Tech Stack

Tools & technologies

PMPRuby on Rails

About the role

Key responsibilities & impact

Oversee all aspects of prepaid debit card and digital disbursement programs, ensuring alignment with client objectives and contractual requirements.
Manage end-to-end program lifecycle, including implementation, testing, go-live, and transition to steady-state operations.
Monitor program performance and drive operational improvements to ensure efficiency, scalability, and client satisfaction.
Own and enhance reporting related to billing, escheatment, vendor management audits, risk metrics, and operational KPIs/KRIs.
Ensure programs operate in compliance with regulatory standards, client requirements, and the bank’s internal risk and compliance policies.
Act as a point of contact for the third-party program manager and support the client relationship team as needed.
Partner with internal teams including compliance, legal, technology, operations, finance, and customer service to support program goals.

Requirements

What you’ll need

Undergraduate Degree (4 years or equivalent) in Business, Finance, Public Administration, or a related field required.
10+ Years banking technology, payment rails, financial services, or payments program management.
Strong preference for exposure to government disbursements, digital payments, or prepaid card programs.
Knowledge of prepaid debit card platforms, digital disbursement technologies, and applicable regulatory frameworks (e.g., Reg E, AML/BSA, UDAAP).
Proven project and program management skills; PMP certification is a plus.
Excellent verbal and written communication skills, with the ability to interact confidently with internal teams, clients, and external vendors.
Strong analytical and reporting capabilities, with the ability to translate data into actionable insights.
Willingness to travel as needed for client meetings, vendor management or team collaboration.

Benefits

Comp & perks

medical insurance
dental insurance
vision insurance
life insurance
disability insurance
comprehensive leave program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementproject managementreportinganalytical skillsdigital paymentsprepaid debit card platformsregulatory frameworksoperational KPIsvendor managementrisk metrics

Soft Skills

communication skillsinterpersonal skillsclient relationship managementcollaborationproblem-solvinganalytical thinkingorganizational skillsleadershipadaptabilityattention to detail

Certifications

PMP certification