Billing Specialist
Voya Financial
Cash Management Analyst
Flagstar Bank
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $56,661 - $65,650 per year
Job Level
Mid-LevelSenior
Tech Stack
Vault
About the role
- Analyze commercial account activity to ensure accurate billing, maintaining analysis groups and exceptions, generating analysis statements and fee assessments.
- Coordinate customer billing processes for Treasury Management services.
- Process Treasury Management customer billing inputs and maintain departmental reporting.
- Ensure compliance with internal policies and regulatory requirements related to billing and account analysis.
- Maintaining closed account reports, researching analysis fees, analyzing volume, reviewing error reports, updating customer information and providing statement copies
- Oversee month-end statement production and disbursement for commercial clients.
- Validate accuracy of statements and resolve discrepancies in billing or account charges.
- Work closely with internal teams to ensure timely delivery of statements and reports.
- Implement financial oversight and controls to ensure the monthly customer billing is accurate and timely.
- Act as a liaison for Treasury Management customers facing correspondent banking relationships.
- Provide guidance and support to clients regarding account structures, billing inquiries, and service utilization.
- Address client concerns and collaborate with internal teams to resolve issues efficiently.
- Support critical department initiatives, including acquisitions, system conversions, risk analysis, audits, and workflow optimization.
- Participate in process improvement efforts to enhance efficiency and accuracy in account analysis functions.
- Assist in the development and enhancement of account analysis tools and reporting systems.
- Assist with the implementation of Treasury Management services and provide ongoing relationship support for business clients.
- Deliver technical, operational, product, and banking support as needed to business customers.
- Collaborate with internal teams to ensure smooth onboarding and integration of new clients.
- Ensure ongoing compliance and monitors risk related to products and services.
- Performs testing for system updates and complete continued education and training to keep updated on banking and payments industry.
Requirements
- Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
- 3+ years Banking Ops/Treasury Management Support
- 2+ years of experience in commercial banking, treasury management, or financial analysis.
- Technical file movement, file conversion and analysis experience
- Proficiency in Microsoft Office especially in Excel, Word, and Powerpoint
- Strong knowledge of treasury management products and treasury management services experience (i.e. Remote Deposit Capture, Positive Pay, ACH/Wires, on-line banking, Cash Vault, Lockbox and bill pay products)
