Disclosure Management Escalations Analyst
Flagstar Bank
full-time
Posted on:
Location Type: Remote
Location: Missouri • United States
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About the role
- Responsible for the review and data validation within our system as input by Brokers, Disclosure Management Analysts, Retail Processors
- Communicating directly with brokers, loan officers, loan processors, closers, account executives, regional managers, and customer service representatives
- Completing all missing or inaccurate information to create compliant Loan Estimates or decision Change Circumstance requests
- Delivering the Initial Loan Estimate to the borrower along with the Intent to Proceed and Service Provider List documents
- Performing special projects, and additional duties and responsibilities as required
Requirements
- High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
- 2+ years Residential Mortgage experience
- 2+ years Customer Service related experience
- Undergraduate Degree (4 years or equivalent) in Business, Accounting, Finance or Computer Science (preferred)
- High level knowledge of current compliance changes to Reg Z, Respa, TILA, and MDIA (preferred)
- Previous experience with mortgage documentation (preferred)
Benefits
- medical insurance
- dental insurance
- vision insurance
- life insurance
- disability insurance
- comprehensive leave program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data validationcompliance knowledgemortgage documentationLoan EstimatesChange Circumstance requests
Soft Skills
communicationcustomer serviceattention to detailproblem-solving
Certifications
High School DiplomaGEDHiSETTASC