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Flagship_Group

Repair and Voids Manager

Flagship_Group

Repairs & Voids Manager leading day-to-day operations for repairs and voids in the UK housing sector. Focusing on team leadership, customer service, and operational efficiency.

Posted 7/14/2026full-timeKessingland • 🇬🇧 United KingdomMid-LevelSenior💰 £46,279 - £53,207 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and people management skills in overseeing repairs and void works, ensuring compliance with health and safety standards while driving continuous improvement and operational efficiency.

Highest-signal resume keywords
Supervisory ExperienceResponsive Repairs KnowledgeBudget ManagementHealth And Safety CompliancePeople Management Skills

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Repairs ManagementVoids ManagementQuality AssuranceOperational EffectivenessCost Control
Soft Skills
Organisational SkillsDecision-Making SkillsCoaching And DevelopmentRelationship ManagementProactive Approach
Tools & Technologies
Microsoft Office
Certifications & Qualifications
Full UK Driving Licence
Industry Keywords
Social HousingMaintenanceHealth And Safety Requirements

About the role

Key responsibilities & impact
  • Lead and supervise responsive repairs and voids operatives on a day-to-day basis.
  • Ensure efficient delivery of repairs and void works while maintaining high performance standards.
  • Monitor productivity, quality, and operational effectiveness across the service.
  • Conduct post-work inspections and quality assurance checks.
  • Drive continuous improvement initiatives to improve service delivery and efficiency.
  • Manage workflow processes and ensure operational procedures are followed correctly.
  • Support, coach, and develop team members to maximise performance and engagement.
  • Maintain strong relationships with residents, colleagues, and stakeholders.
  • Ensure compliance with all health and safety requirements.
  • Support budget control and cost management across repairs and void activities.

Requirements

What you’ll need
  • Experience in a supervisory, team leader, or management role within repairs, maintenance, voids, social housing, or a related industry.
  • Strong people management and leadership skills.
  • Practical knowledge of responsive repairs and void works.
  • Good understanding of budget management and cost control.
  • Experience and understanding of workplace and site health and safety requirements.
  • Strong organisational and decision-making skills.
  • Good IT skills, including Microsoft Office applications.
  • A proactive, flexible approach and the ability to adapt to changing priorities.
  • A full UK driving licence.

Benefits

Comp & perks
  • 25 days holiday + Bank Holidays (increasing to 28 days after 5 years service)
  • Family Friendly policies
  • Health and Wellbeing support
  • Company Car