Associate Client Success Manager
FIXD Automotive, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • United States
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Salary
💰 $70,000 - $80,000 per year
About the role
- Onboard dealership customers to AppraisalPRO and conduct initial training
- Quickly and effectively aid customers in resolving technical problems and coordinate with internal engineering teams to resolve any issues
- Proactively provide support by actively monitoring product usage to identify red flags
- Influence and build rapport with key decision-makers in order to become their trusted advisor
- Secure referrals to other potential dealership customers from existing customers
- Present recommendations on platform and user experience improvements to our Product and Engineering teams
Requirements
- The ability to quickly build relationships and trust
- Excellent interpersonal skills
- Strong communicator who can present and write well, extremely responsive
- Ability to multitask and prioritize
- Passion for providing top-notch customer service
- Plus
- Experience in the Franchise Dealership industry
Benefits
- Health Care Plan (Medical, Dental & Vision) for you and your family
- 401k - 5% match
- Paid Time Off (Vacation, Sick & Public Holidays)
- Training & Development
- Free Food & Snacks
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
interpersonal skillsstrong communicatorrelationship buildingtrust buildingmultitaskingprioritizationcustomer serviceresponsiveness