Maintenance Contracts Manager

Fixatex Ltd

Peabody Maintenance Contracts Manager at Fixatex managing non-EICR electrical services. Leading a team to ensure compliance and performance across various maintenance disciplines.

Posted 7/19/2026full-timeHertford • 🇬🇧 United KingdomMid-LevelSenior💰 £55,000 - £65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing multi-disciplinary electrical compliance maintenance contracts, ensuring statutory compliance and effective sub-contractor management. Proven ability to oversee performance against KPIs and maintain client relationships within the social housing sector.

Highest-signal resume keywords

Multi-Disciplinary Electrical Compliance ManagementSub-Contractor ManagementP&L ResponsibilityClient-Facing SkillsStatutory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Emergency LightingLightning ProtectionPortable Appliance Testing (PAT)Height Safety EquipmentPhotovoltaic (PV) SystemsSLA ManagementSchedule of Rates PricingMonthly ForecastingHealth & Safety ManagementRAMS Quality

Soft Skills

LeadershipTeam ManagementProblem SolvingCommunicationMotivation

Tools & Technologies

CDM 2015Peabody Asbestos RegisterH&S Management Systems

Certifications & Qualifications

DBS Basic CheckHealth & Safety Certifications

Industry Keywords

Social HousingPublic SectorRegulated Residential EstatesG15 Housing AssociationCompliance Standards

About the role

Key responsibilities & impact

Manage end-to-end day-to-day delivery of all non-EICR scope under Lot 3 of the Peabody Term Programme for the awarded Area, covering communal emergency lighting, lightning protection, fixed and portable appliance testing (PAT), height safety equipment and photovoltaic (PV) systems.
Act as Fixatex’s Stage 1 counterpart to Peabody’s Contract Manager on the maintenance scope, resolving issues within the 5 Working Day contractual window and escalating to the Head of Operations only where required; co-ordinate seamlessly with the Contract Manager – Lot 3 EICR on the wider Lot 3 scope.
Plan, schedule and supervise the annual PPM programme across all five disciplines against the contractual cycle and SFG20 maintenance regime.
Source, qualify and onboard approved security sub-contractors, including pre-qualification checks on accreditations, insurances (£10m PL/EL, £5m PI), H&S management systems, RAMS quality, financial standing, modern slavery and equality compliance.
Own day-to-day performance against Peabody’s response-time KPIs – Priority 1 (2 hours), Priority 2 (4 hours), Priority 3 (24 hours), Priority 4 (10 Working Days) – on a 24/7/365 basis across the maintenance disciplines.
Lead, motivate and manage the dedicated multi-discipline maintenance team (Supervisors, Approved Electricians, Emergency Lighting Engineers, Lightning Protection Testers, PAT Operatives, Height Safety Inspectors, PV Engineers, Resident Liaison and Administrators) – including resource planning, training, competency management and DBS Basic Check compliance for both directly employed and sub-contracted services.
Hold monthly sub-contractor performance reviews; monitor sub-contractor KPI compliance, first-time fix, kept appointments, complaint volumes and H&S performance; issue corrective-action plans and exercise step-in / replacement rights where standards are not met.
Ensure 100% statutory compliance across the contract against the applicable standards and regulations, including company policies and procedures.
Discharge supplier-side Principal Contractor duties under CDM 2015, including site-specific Health & Safety Plans, RAMS, asbestos checks against the Peabody Asbestos Register, safe-isolation discipline and RIDDOR reporting within one Working Day.
Operate the annual emergency lighting drain-down regime and monthly flick-test cycle across communal areas, with all replacement luminaires LED units colour-matched to adjacent fittings per Peabody specification.

Requirements

What you’ll need

Demonstrable track record managing a multi-disciplinary electrical compliance maintenance contract on social housing, public-sector or other regulated residential estates – covering at least three of: emergency lighting, lightning protection, PAT, height safety and PV.
Proven sub-contractor management experience – pre-qualification, back-to-back contracting, SLA management, audit and corrective-action / step-in rights – with the ability to evidence sub-contractor performance turn-arounds.
Experience managing a multi-discipline maintenance contract of c. £1.5m+ annual turnover, with P&L responsibility, Schedule of Rates pricing, monthly forecasting and direct line management across multiple trades.
Prior experience working with HA’s.
Strong client-facing skills and the ability to act as the day-to-day operational interface to a G15 housing association alliance partner.

Benefits

Comp & perks

Competitive salary based on experience
Private healthcare contribution and life assurance
Discretionary bonus
Car allowance
25 days annual leave plus bank holidays
Supportive sick pay and wellbeing policies
Test equipment and PPE provided
Ongoing training and development in our purpose-built training centre
A genuine team environment where everyone’s input matters
A supportive workplace that recognises the need for flexibility
Regular team events and celebrations
£1000 employee referral scheme