Testing Contracts Manager

Fixatex Ltd

Contracts Manager overseeing EICR works for Fixatex, a trusted electrical services provider in Hertford. Leading a multi-disciplinary team to ensure compliance and deliver results.

Posted 6/29/2026full-timeHertford • 🇬🇧 United KingdomJunior💰 £55,000 - £65,000 per yearWebsite

About the role

Key responsibilities & impact

Manage end-to-end day-to-day delivery of all EICR works under Lot 3 of the Peabody Term Programme for the awarded Area – communal EICR, domestic EICR, the rewiring works required to achieve compliance and remedial works.
Act as Fixatex’s Stage 1 counterpart to Peabody’s Contract Manager on the EICR scope, resolving issues within the 5 Working Day contractual window and escalating to the Head of Operations only where required; co-ordinate seamlessly with the Peabody Maintenance Contracts Manager.
Manage day-to-day performance against Peabody’s agreed compliance, response, repair and certificate-turnaround SLAs.
Plan, schedule and supervise the cyclical EICR programme against the contractual cycle, prioritising properties with expired or missing EICRs and managing access campaigns for hard-to-reach domestic properties.
Lead, motivate and manage the dedicated EICR team (Supervisors, Approved Electricians, Inspection & Testing Engineers, Rewire Operatives, Domestic Access Co-ordinators, Resident Liaison, Administrators) – including resource planning, training and DBS Basic Check compliance.
Ensure 100% statutory compliance across the contract against the applicable standards and regulations, including company policies and procedures.
Discharge supplier-side Principal Contractor duties under CDM 2015 for the rewiring and remedial scope, including site-specific Health & Safety Plans, RAMS, asbestos checks against the Peabody Asbestos Register and RIDDOR reporting within one Working Day.
Issue all EICRs, Electrical Installation Certificates (EICs) and Minor Works Certificates in PDF to the Peabody Alliance Manager within 5 Working Days of inspection, with the £750 + VAT spot-repair authority applied at the time of test where possible to achieve a ‘satisfactory’ certificate.
Manage the EICR P&L, including budget tracking, monthly forecasting, NHF Schedule of Rates application, agreed spot-repair limits, quoting of variations above the threshold for Alliance Manager approval and annual CPI indexation.
Conduct regular performance reviews, provide coaching and mentoring, and support career development pathways.
Drive resident experience for the domestic EICR programme – 2 weeks’ notice via SMS/WhatsApp + email, the three-stage appointment system with photo-evidenced calling cards, kept appointments, first-time fix and Stage 1 complaint resolution in line with Peabody’s Housing Complaints & Compensation Procedure.
Produce the monthly EICR input to the Activity Report by the agreed internal deadline so the Head of Operations can submit by 10:00 on the 5th Working Day of each month; co-ordinate with the Peabody Maintenance Contracts Manager so a single coherent Lot 3 report is presented to the Alliance Manager.
Produce the monthly contract report (SLA performance, financials, risks, recommendations) for the Head of Operations by the agreed internal deadline.

Requirements

What you’ll need

Demonstrable track record managing a dedicated EICR / electrical inspection and testing contract on social housing, public-sector or other regulated residential estates, including high-volume domestic EICR campaigns.
Approved Electrician status, with City & Guilds 2391 (Initial and Periodic Inspection & Testing) and City & Guilds 2382 (BS 7671: 18th Edition) – or recognised successor qualifications.
Detailed working knowledge of BS 7671 (current edition and amendments), the IET Guidance Notes (Guidance Note 3), Building Regulations Approved Document P and the EICR classification codes (C1, C2, C3, FI).
Preferred: SMSTS and IOSH Managing Safely (or NEBOSH General/Construction Certificate); working knowledge of CDM 2015 Principal Contractor duties for rewiring and remedial works.
Required: Experience managing an EICR contract of c. £1.5m+ annual turnover, with P&L accountability and direct line management of Approved Electricians, Testing Engineers, Supervisors, Administration Teams.
Required: Strong domestic-access experience – running notification campaigns, three-attempt appointment systems and no-access escalation processes within a G15 housing association environment.
Preferred: Familiarity with TAC-1 (Term Alliance) or NEC4 forms of contract, and with G15 / housing association client environments.
Required: Strong IT skills, including client portals, mobile workforce systems, certificate-management software (PDF upload with naming conventions) and Microsoft 365
Required: Strong client-facing skills and ability to act as the day-to-day operational interface to a G15 housing association.

Benefits

Comp & perks

Competitive salary based on experience
Private healthcare contribution and life assurance
Discretionary bonus
Car allowance
25 days annual leave plus bank holidays
Supportive sick pay and wellbeing policies
Test equipment and PPE provided
Ongoing training and development in our purpose-built training centre
A genuine team environment where everyone’s input matters
A supportive workplace that recognises the need for flexibility
Regular team events and celebrations
£1000 employee referral scheme

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Hard Skills & Tools

Electrical InspectionTesting ManagementBudget TrackingHealth & Safety CompliancePerformance ReviewResource PlanningAsbestos ChecksRAMS DevelopmentEICR IssuanceDomestic Access Management

Soft Skills

Team LeadershipCoaching and MentoringProblem SolvingCommunication SkillsResident Experience Management

Certifications

City & Guilds 2391City & Guilds 2382SMSTSIOSH Managing SafelyNEBOSH General Certificate