Workplace Coordinator

Five9

Workplace Coordinator supporting Facilities Team in Porto office for Five9, a cloud contact center software provider. Engaging with employees while managing facilities operations.

Posted 7/31/2026full-timePorto • 🇵🇹 PortugalJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organisational and communication skills while managing front office operations, ensuring excellent customer service and effective collaboration across departments. Proficient in handling administrative tasks, coordinating events, and maintaining office supplies with attention to detail.

Highest-signal resume keywords

Front Desk ManagementCustomer ServiceOrganisational SkillsCommunication SkillsFacilities Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Office Equipment FamiliarityData EntryDocument FilingSharePoint ManagementEvent Setup and Cleanup

Soft Skills

Problem-SolvingAttention to DetailPositive AttitudeRelationship ManagementCollaboration

Tools & Technologies

SlackEmail Communication

Certifications & Qualifications

Bachelor’s Degree in BusinessBachelor’s Degree in Hospitality

Industry Keywords

Facilities ManagementFront Office OperationsCustomer Service ExcellenceProject CoordinationOffice Administration

About the role

Key responsibilities & impact

Meet and welcoming all visitors.
Print and issue security badges to all visitors, contractors, new hires, and current employees.
Coordinating courier services and package deliveries (domestic and international).
Familiarity with office equipment, furniture, and card access systems.
Update SharePoint for Facilities and post information for public consumption on facilities policies, procedures, and frequently asked questions.
Work closely with external department members, to execute projects and to ensure all requests are taken care of in a timely manner.
Provide excellent customer service, be well-organised, prompt and use sound judgment.
Assisting with any special accommodation requests and workspace set up.
Support employees snack program.
Coordinating caterer access for meeting or events. Set up and clean-up as needed.
Assist with setting up and taking down for daily/weekly/last minute meetings, corporate events or Employee Events.
Stocking and maintaining all supplies.
Monitor internal Slack and email communications.
Filing and processing all the correct paperwork for billing.
Assist with daily office operations, including filing, scanning and archiving documents and contracts data entry, and answer and forward calls.

Requirements

What you’ll need

Between 1 to 2 years of hands-on experience in facilities or front office.
Strong English communication skills, both written and verbal.
Bachelor’s degree in business or hospitality or applicable work experience.
1+ years of experience managing an active front desk for a mid-size company preferred.
Experience working with all levels of employees, including upper management.
Excellent communication, organisation, and problem-solving skills.
Must be organised, structured, methodical, and attentive to detail and possess a high degree of follow-through.
Proven ability to establish priorities among multiple tasks and work collaboratively with team members to achieve common goals.
Positive attitude and a willingness to learn.
Must be customer service and quality driven.
Must demonstrate proficiency in working collaboratively and cross-functionally within the organisation to execute tasks under tight deadlines, demonstrating sound “relationship management” skills both within and external to the organisation.

Benefits

Comp & perks

Five9 Shares
Bonus Scheme
10% Flexi Benefit
Meal Allowance
Medical Insurance
Life Insurance
25 day Annual Leave + Public Holidays