Senior Software Engineer – AI

Five9

Senior Software Engineer developing scalable systems for AI-driven contact center solutions at Five9. Focus on cloud-native microservices modernization and integration across channels.

Posted 7/22/2026full-timeBengaluru • 🇮🇳 IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and developing scalable cloud-native applications using Java microservices on GCP, with a strong focus on full-stack development, observability, and performance optimization. Proven ability to collaborate effectively with cross-functional teams to deliver high-quality software solutions.

Highest-signal resume keywords

Java Microservices DevelopmentCloud-Based Platforms (GCP, AWS, Azure)Full-Stack Development (HTML, CSS, JavaScript, Vue.js, React)CI/CD and Containerization (Kubernetes)Database Optimization (SQL and NoSQL)

ATS Keywords

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Hard Skills

JavaPHPJavaScriptPythonSpring BootHTMLCSSVue.jsReactDatabase Optimization

Soft Skills

CollaborationIndependent WorkCommitment to Quality

Tools & Technologies

GCPAWSAzureNew RelicGrafanaPrometheusKubernetes

Certifications & Qualifications

Bachelor's Degree in Computer Science

Industry Keywords

SaaSCloud-NativeDistributed SystemsWeb Security Best PracticesApplication Performance Management

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud PlatformGrafanaJavaJavaScriptKubernetesMicroservicesNoSQLPHPPrometheusPythonReactSpringSpring BootSpringBootSQLVue.js

About the role

Key responsibilities & impact

Design, develop, and maintain the software solution (Studio) with drag-drop flow builder and execution engine that integrates multiple channels like voice, SMS, and chatbot with the Five9 contact center voice solution
Modernize and re-architect the existing Studio product to use Java microservices on GCP
Software design and development, testing and documentation across backend, front-end, and interaction management platforms to deliver end-to-end features
Work with product owners and designers to expand the feature set and create high-quality user interfaces
Take operational responsibility for the performance and quality of services owned by your team
Participate in an on-call rotation and deep dive into cutting edge technologies
Collaborate with the products team to transfer ideas into products

Requirements

What you’ll need

5+ years of designing and developing high traffic distributed and scalable systems on a cloud-based platform (GCP, AWS or Azure) in a SaaS company
Hands-on expertise in cloud-native backend microservices with Java and backend frameworks like Spring Boot
Highly proficient in a variety of programming languages, including Java, PHP, JavaScript, Python, or others as required
Experience with web development technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React
Strong observability and monitoring exposure by monitoring tools, logging systems, and application performance management like New Relic, Grafana, Prometheus etc.
Expertise in databases (SQL and NoSQL), and their optimization techniques
Expertise in CI/CD, Containerization and Kubernetes
Awareness of web security best practices and the ability to implement security measures to protect applications and data
Ability to deploy and monitor applications in production along with diagnosing any technical issues
A portfolio of past projects showcasing full-stack development skills
Ability to work independently and as part of a collaborative team
Strong commitment to delivering high-quality code and solutions on time and within scope
Bachelor's degree in computer science, engineering, or related field

Benefits

Comp & perks

Health insurance
Flexible work arrangements
Professional development