Senior OpenStack DevOps Engineer

Five9

Senior OpenStack DevOps Engineer at Five9, architecting and implementing OpenStack-based private cloud infrastructure. Ensuring scalability and performance optimization of cloud environments.

Posted 7/10/2026full-time🇺🇸 United StatesSenior💰 $90,700 - $252,200 per yearWebsite

Tech Stack

Tools & technologies

AnsibleCloudDockerGoGrafanaKubernetesLinuxNFSOpenStackPrometheusPythonTerraform

About the role

Key responsibilities & impact

Design and implement multi-tenant OpenStack infrastructure aligned with open community standards, including network service isolation and tenant-aware resource scheduling.
Automate the provisioning, lifecycle management, and configuration of OpenStack services and supporting components using Ansible, Terraform, or Pulumi.
Extend and maintain integrations for core OpenStack services: Neutron, Octavia, Manila, Cinder, Nova, Ironic, Glance.
Contribute to upstream OpenStack projects when needed (bug fixes, driver enhancements, documentation).
Implement continuous delivery pipelines for OpenStack updates, including patch management, service upgrade testing, and rollback procedures.
Develop automated monitoring, alerting, and healing mechanisms using GitOps principles and observability stacks (e.g., Prometheus, Loki, Grafana).
Harden services for high availability, disaster recovery, and scale-out operations.
Perform deep-dive troubleshooting and performance analysis of OpenStack services across control and data planes.
Participate in on-call rotation, incident response, and root cause analysis for platform reliability issues.

Requirements

What you’ll need

5+ years of experience operating and automating large-scale OpenStack cloud environments, preferably in community-driven or upstream-contributing teams.
Expert-level proficiency in Infrastructure-as-Code with Ansible, Terraform, or Pulumi.
Strong hands-on knowledge of Neutron, Octavia, Manila, Cinder, Nova, Ironic, and Glance.
Strong Linux (RHEL/CentOS/Ubuntu) systems engineering background with advanced scripting in Python, Bash, or Go.
Fluency with Git, CI/CD pipelines, and automated test frameworks.
Strong understanding of L2/L3 networking, SDN overlays (VXLAN, Geneve), load balancing (Octavia), and storage protocols (SDS) (iSCSI, NFS, CEPH).
Demonstrated success building or maintaining multi-region or high-availability OpenStack clusters.
Experience with container technologies (e.g., Docker) and orchestration tools (e.g., Kubernetes) is a plus.
Ability to write technical documentation and contribute to community wikis or knowledge bases.

Benefits

Comp & perks

Health, dental, and vision coverage, beginning on the first day of employment.
Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
Generous employee stock purchase plan.
Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

OpenStack Services (Neutron, Octavia, Manila, Cinder, Nova, Ironic, Glance)Python ScriptingBash ScriptingGitCI/CD Pipelines

Soft Skills

Technical Documentation WritingIncident Response