Data Center Engineer

Five9

Data Center Engineer at Five9 managing infrastructure reliability for cloud contact center solutions in Atlanta. Collaborating on data center operations and ensuring optimal performance and security.

Posted 7/8/2026full-timeAtlanta • 🇺🇸 United StatesMid-LevelSenior💰 $55,100 - $137,500 per yearWebsite

Tech Stack

Tools & technologies

LinuxUnix

About the role

Key responsibilities & impact

Designing and implementing new data center infrastructure
Optimizing for performance and scalability
Ensuring security and planning for future growth
Build, manage and maintain company’s infrastructure in global data centers
Perform equipment installs – compute, network, storage, racks, PDUs, cabling, etc.
Closely monitor infrastructure to prevent failures and service degradation
Monitor and calculate power usage, power balancing and power availability in each cabinet
Ability to collaborate with other engineers and IT professionals to achieve common goals
Communicate and coordinate with remote hands in remote data centers
Maintain asset inventory in DCIM
Perform all shipping and receiving duties including RMA activities
Maintain impeccable documentation around our datacenter configuration
Set standards of excellence for all datacenter operations
Performing regular maintenance tasks
Update and work on tickets and tasks assigned in a timely manner
Follow change management process and participate in off hours change windows
Provide 24x7 support as needed
Participate in on-call rotation, incident response, and root cause analysis for platform reliability issues

Requirements

What you’ll need

Strong technical knowledge of networking, servers, storage, and virtualization
Minimum of 4 years hands on experience with Data Centre technologies – compute, network, storage, cabling, racks, PDUs, etc.
Great knowledge and experience with planning cooling, power and space resources
Linux/Unix system administration, networking and SAN connectivity skills strongly desired
Experience working with vendors (quote-purchase process, RMA processes, support interactions)
Coding skills to automate repetitive tasks and gather reporting information
Experience supporting 24x7 customer facing production environment
Ability to troubleshoot and solve hardware problems independently
Bachelor of Science degree in Computer Science or equivalent experience

Benefits

Comp & perks

Health, dental, and vision coverage, beginning on the first day of employment
Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost
Short & Long-Term Disability
Basic Life Insurance
401k saving plan with employer matching
Access to an innovative mental health support platform
Generous employee stock purchase plan
Paid Time Off
Company paid holidays
Paid volunteer hours
12 weeks paid parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data Center TechnologiesNetworkingServersStorageVirtualizationPower ManagementCablingRacksPDUsAutomation Coding

Soft Skills

CollaborationCommunicationProblem Solving

Certifications

Bachelor of Science in Computer Science