Five9

Project Manager – PMO

Five9

full-time

Posted on:

Location Type: Hybrid

Location: Manila • 🇵🇭 Philippines

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Job Level

Mid-LevelSenior

Tech Stack

PMP

About the role

  • Plan, coordinate, and execute cross-functional projects aligned with organizational goals
  • Define project charter, scope, objectives, deliverables, and develop comprehensive project plans, schedules, and budgets
  • Coordinate resources, assign tasks, and track project progress to ensure successful delivery on time, within scope, and on budget
  • Serve as the primary point of contact for project stakeholders; facilitate regular project status meetings, reports, dashboards, and updates
  • Identify potential risks and develop mitigation strategies; monitor and address project issues promptly
  • Oversee curation and distribution of PS Departmental Newsletter and PMO Announcements; manage internal communications
  • Assist as administrator for monday.com boards; manage PMO and Services backlogs and action logs; review and optimize board workflows; provide training
  • Curate and maintain Knowledge Base; support development and improvement of PS and PMO processes; document best practices
  • Maintain and improve PS and PMO SharePoint sites; serve as resource for SharePoint inquiries and training
  • Ensure projects align with PMO governance frameworks and methodologies; maintain accurate project documentation; mentor team members

Requirements

  • Bachelor's degree in Business Administration, Project Management, or related field (preferred)
  • 5+ years of experience in project management, preferably within a PMO or matrixed organization
  • Proven track record of delivering complex projects on time, within budget, and to quality standards
  • Certifications (preferred): Project Management Professional (PMP); Certified ScrumMaster (CSM) or Agile certifications; Prince2; Lean Six Sigma
  • Proficiency with project management tools such as MS Project, Jira, or monday.com
  • Experience with SharePoint site administration and content management
  • Advanced knowledge of MS Office Suite (Word, Excel, PowerPoint)
  • Familiarity with Agile, Waterfall, and hybrid project management methodologies
  • Strong analytical and problem-solving skills; excellent communication, negotiation, and interpersonal skills
  • Ability to manage multiple priorities in a fast-paced environment; high attention to detail; proactive and adaptable
Benefits
  • Company stocks
  • Annual merit increase based on performance
  • 15% night shift differential pay
  • Paid Leave with Cash Conversion
  • HMO with free dependents
  • Retirement Plan
  • Life Insurance
  • While on work from home setup: Internet and meal allowance are provided
  • Employee Assistance Program for mental and social well-being
  • Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementproject charterproject planningrisk managementbudget managementprocess improvementknowledge managementSharePoint administrationAgile methodologiesWaterfall methodologies
Soft skills
analytical skillsproblem-solving skillscommunication skillsnegotiation skillsinterpersonal skillsattention to detailadaptabilityproactivityorganizational skillsleadership skills
Certifications
Project Management Professional (PMP)Certified ScrumMaster (CSM)Agile certificationsPrince2Lean Six Sigma