Procurement Specialist II

Five9

Procurement Specialist supporting Five9’s global procurement processes with emphasis on Coupa platform operations and internal stakeholder support.

Posted 6/4/2026full-timeManila • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

P2P Process Management: Navigate and help oversee the end-to-end Procure-to-Pay lifecycle, ensuring purchase requests (PRs), purchase orders (POs), and invoices are processed efficiently, accurately, and in compliance with corporate policies.
Coupa Operations Support: Work closely with and support the primary Coupa Subject Matter Expert. Assist in managing system configurations, approval workflows, and general system administration tasks.
Internal User Support & Enablement: Act as a dedicated partner to internal business users. Provide day-to-day guidance, troubleshoot system issues, and assist with training to ensure high user adoption and a frictionless purchasing experience.
Supplier Onboarding & Enablement: Support the vendor onboarding process through Coupa, ensuring all necessary documentation, compliance checks, and risk mitigations (such as InfoSec and Data Privacy reviews) are completed before a vendor is active.
Cross-Functional Collaboration: Partner closely with Accounts Payable, Finance, and Legal teams to resolve matching exceptions, invoicing issues, and ensure smooth downstream financial operations.
Contract Administration: Assist in routing vendor agreements (NDAs, MSAs, SOWs) through the appropriate approval channels and ensuring final, executed terms are properly documented and tracked within Coupa.
Continuous Improvement: Proactively identify bottlenecks or inefficiencies within the P2P workflow and recommend system or process enhancements to the Coupa SME to drive automation and ease of use.

Requirements

What you’ll need

Experience: 5–7+ years of experience in procurement operations, purchasing, or a related functional role within a medium to large organization.
Coupa Expertise: Hands-on experience utilizing and navigating Coupa is strongly preferred (Coupa Administrator certification or backend system knowledge is a strong plus, as you will be directly supporting the SME).
P2P Mastery: Strong, foundational understanding of the entire Procure-to-Pay lifecycle and how procurement systems integrate with ERPs and financial accounting.
Customer-Centric Approach: Exceptional interpersonal skills with a proven track record of working closely with internal users, offering clear guidance, and maintaining a service-oriented mindset.
Analytical & Detail-Oriented: Ability to evaluate procurement data, monitor SLA metrics, and maintain strict data hygiene within the purchasing system.
Communication: Excellent written and verbal communication skills; ability to explain procurement policies and system steps clearly to non-procurement stakeholders.
Work Environment: Comfortable operating in a fast-paced, dynamic environment with competing priorities. Self-driven, highly accountable, trustworthy, and able to work independently in a remote setting.
Education: Bachelor’s degree in Business Administration, Supply Chain, Finance, or a related field.

Benefits

Comp & perks

Company stocks
Annual merit increase based on performance
15% night shift differential pay
Paid Leave with Cash Conversion
HMO with free dependents
Retirement Plan
Life Insurance
While on work from home setup: Internet and meal allowance are provided
Employee Assistance Program for mental and social well-being
Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Procure-to-Pay lifecycleCoupasystem configurationsapproval workflowsvendor onboardingcontract administrationdata hygieneSLA metricsprocess enhancementsautomation

Soft Skills

interpersonal skillscustomer-centric approachanalytical skillsdetail-orientedcommunication skillsservice-oriented mindsetself-drivenaccountabilitytrustworthinessindependence

Certifications

Coupa Administrator certification