Senior Product Marketing Manager – Campaign Management, Outbound

Five9

Senior Product Marketing Manager for Five9 focusing on outbound dialer and campaign management. Crafting strategic messaging and go-to-market strategies for cloud contact center software.

Posted 6/1/2026full-timeSan Ramon • California • 🇺🇸 United StatesSenior💰 $123,500 - $191,100 per yearWebsite

About the role

Key responsibilities & impact

Craft strategic messaging that differentiates us from competitors and targets contact center leaders.
Define and manage go-to-market strategies for our products, including messaging, positioning, launch planning, customer stories, and sales enablement.
Partner with customer-facing teams to create impactful narratives, content, collateral, and training to drive acquisition, conversion, and expansion.
Conduct research to understand rivals' strengths, weaknesses, and opportunities.
Develop sales and customer-facing content, including videos, webinars, and product assets that effectively convey core messages.
Assist in developing marketing campaigns, demand generation, website content, and other marketing activities.
Collaborate with product management to understand our product vision and upcoming features, using your expertise on the market and customers.
Represent Five9 at events, webinars, and other customer-facing activities.

Requirements

What you’ll need

5+ years of product marketing (or equivalent) experience; demonstrated success in marketing CX, CCaaS, or AI technology solutions.
Bachelor's degree in Business or Marketing Management, MBA preferred.
Strong communication skills, including excellent verbal, written, and presentation skills.
Adept at working cross-functionally.
Fast learner, detail-oriented, and must enjoy fast-paced work environments.

Benefits

Comp & perks

Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
Generous employee stock purchase plan.
Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product marketinggo-to-market strategiescontent developmentdemand generationcustomer-facing contentsales enablementmarketing campaignsresearch and analysisnarrative craftingpositioning

Soft Skills

communication skillsverbal skillswritten skillspresentation skillscross-functional collaborationdetail-orientedfast learneradaptabilitystrategic thinkingteamwork

Certifications

Bachelor's degree in BusinessBachelor's degree in Marketing ManagementMBA