Associate Solution Consultant

Five9

Join Five9 as a Solution Consultant creating product demos and advising customers on cloud technology. Engage with prospects and partners to showcase the Five9 platform.

Posted 5/28/2026full-time🇺🇸 United StatesJuniorMid-Level💰 $48,300 - $112,300 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Support the sales team, RFP team, and operations team as the key technical advisor and SME for the Five9 contact center.
Support the sales team in helping prospects and partners understand what is possible on the Five9 platform.
Understand business requirements and communicate the value of solving business problems using cloud technology through charismatic demos of the Five9 CCaaS product suite.
Assist with delivering proof of concept (POCs/Trials) to prospects, collaborating with other sales engineering and product management team members as needed.
Prepare specification documents to pass implementation details on to Professional Services team.
Create content to show partners or train new team members how to implement specific requirements or best practices for building and deploying applications and solutions on the company.
Clearly distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.

Requirements

What you’ll need

A positive ‘Can do’ attitude, with a focus on keeping things simple.
Excitement for customer-facing experiences.
Ability to quickly communicate sophisticated ideas clearly to all audiences, technical or not, operators and C-level execs.
Fabulous communicator, great team player.
Confident dispensing knowledge to a highly skilled and experienced audience.
BA/BS or equivalent work experience.
Experience with APIs is a plus.

Benefits

Comp & perks

Health, dental, and vision coverage, beginning on the first day of employment.
Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
Short & Long-Term Disability.
Basic Life Insurance.
401k saving plan with employer matching.
Access to an innovative mental health support platform that offers personalized care and resources.
Generous employee stock purchase plan.
Paid Time Off.
Company paid holidays.
Paid volunteer hours.
12 weeks paid parental leave.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Five9 CCaaSAPIscloud technologyproof of conceptspecification documentsapplication deploymentsolution building

Soft Skills

positive attitudecustomer-facing experienceclear communicationteam playerknowledge sharingcharismatic presentation

Certifications

BABSequivalent work experience