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Five9

Senior Cloud Platform Engineer

Five9

Senior DevOps Engineer at Five9, building and enhancing cloud platform capabilities. Implementing automation and operational excellence in production environments.

Posted 5/18/2026full-timeBengaluru • 🇮🇳 IndiaSeniorWebsite

Tech Stack

Tools & technologies
AnsibleAWSCloudDockerGoogle Cloud PlatformKubernetesLinuxOpenStackPythonTerraform

About the role

Key responsibilities & impact
  • Design, implement, and automate components of large-scale distributed cloud systems
  • Implement and support PAM solutions, primarily on OpenStack, ensuring secure and reliable access management
  • Build tools, automation, and workflows to improve availability, scalability, latency, and operational efficiency
  • Work closely with engineering and delivery teams to deploy high-quality software in a fast-paced environment
  • Monitor production and development environments and implement preventive and corrective measures to ensure platform reliability
  • Participate in incident response, debugging, and root cause analysis for production issues
  • Collaborate across teams to deliver consistent and reliable solutions
  • Document designs, operational procedures, and troubleshooting guides clearly and effectively
  • Contribute to improvements in reliability metrics such as availability, MTTD, and MTTR

Requirements

What you’ll need
  • 5–7+ years of experience in software engineering, cloud platform engineering, DevOps, or production operations
  • 3+ years of hands-on experience supporting systems, debugging production issues, and working with networking concepts
  • 3+ years of public cloud experience (OpenStack, AWS, or GCP), with OpenStack experience preferred
  • Experience implementing and supporting security or access management solutions, including PAM
  • Strong hands-on experience with infrastructure as code and automation, using Terraform, Ansible, and scripting languages (Python, Bash, or similar)
  • Working knowledge of containerization and orchestration technologies, including Kubernetes, Helm, and Docker
  • Experience with CI/CD pipelines and Git-based workflows (e.g., GitLab)
  • Strong troubleshooting skills across applications, infrastructure, and cloud services
  • Solid experience with Linux environments, including system administration, scripting, and performance troubleshooting
  • Excellent problem-solving, analytical, and collaboration skills
  • Strong written and verbal communication skills
  • BS in Computer Science or equivalent practical experience.

Benefits

Comp & perks
  • Health insurance
  • Flexible work arrangements
  • Professional development

ATS Keywords

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Hard Skills & Tools
cloud systems designPAM solutionsOpenStackinfrastructure as codeTerraformAnsiblePythonBashKubernetesDocker
Soft Skills
problem-solvinganalytical skillscollaborationcommunication
Certifications
BS in Computer Science