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Senior Product Manager, AI Innovations – Agent Assist
Five9Senior Product Manager leading development of AI-powered solutions for contact center at Five9. Creating product strategies and collaborating across departments for successful implementations.
Posted 5/12/2026full-timeSan Ramon • California • 🇺🇸 United StatesSenior💰 $90,000 - $250,300 per yearWebsite
Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Define the product roadmap and strategic direction for AI innovations.
- Oversee the end-to-end product lifecycle.
- Partner closely with Engineering, Data Science, and Product Design.
- Collaborate with clients and Go-To-Market teams.
- Make informed strategic decisions amid ambiguity.
- Objectively evaluate product performance and leverage KPIs.
Requirements
What you’ll need- Bachelor's degree in computer science, engineering, or related field; MBA is a plus.
- 4+ years of comprehensive professional experience in SaaS product management.
- A proven track record in a formal Product Management capacity, successfully delivering B2B SaaS solutions.
- Essential background in the Contact Center industry with direct experience building and shipping AI-driven products.
- Deep understanding of the product development lifecycle for ML-driven solutions.
- Highly autonomous operator capable of driving initiatives forward without extensive operational support.
Benefits
Comp & perks- Health, dental, and vision coverage, beginning on the first day of employment.
- Short & Long-Term Disability.
- Basic Life Insurance.
- 401k saving plan with employer matching.
- Access to an innovative mental health support platform.
- Generous employee stock purchase plan.
- Paid Time Off.
- Company paid holidays.
- Paid volunteer hours.
- 12 weeks paid parental leave.
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementAI innovationsSaaS solutionsproduct development lifecycleML-driven solutionsKPI evaluationB2B product deliverydata analysisstrategic decision makingroadmap definition
Soft Skills
collaborationautonomystrategic thinkingcommunicationleadershipproblem-solvingclient engagementinitiative drivingadaptabilityperformance evaluation
Certifications
Bachelor's degreeMBA