Director, Indirect Tax

Five9

Director of Indirect Tax leading the indirect tax function at Five9. Overseeing compliance with indirect tax laws and implementing tax-saving strategies.

Posted 5/6/2026full-timeSan Ramon • California • 🇺🇸 United StatesLead💰 $107,900 - $336,200 per yearWebsite

About the role

Key responsibilities & impact

Lead, mentor, and manage a team of three indirect tax professionals, fostering a culture of high performance and continuous improvement.
Oversee all aspects of indirect tax compliance for SaaS/Telecom products, including the preparation and filing of transactional tax returns, US Sales/Use Tax, Canadian GST/HST, and other provincial filings.
Manage and ensure timely and accurate filing of all state and federal regulatory filings, such as FCC/USAC reports, State PSC reports, and Canadian CRTC filings.
Develop and implement strategies to minimize tax liabilities and optimize tax positions.
Provide tax guidance on new product introductions and service offerings, ensuring that all tax implications are identified and addressed.
Monitor changes in telecom and indirect tax laws and regulations and ensure that the company's systems and processes are updated accordingly.
Manage relationships with external tax advisors and consultants.
Lead and support the company during federal, state, and local telecom and indirect tax audits.
Partner with cross-functional teams, including sales, legal, accounting, and business operations, to provide tax support and guidance.
Develop and maintain internal controls over tax processes to ensure SOX compliance.
Streamline and automate tax workflows and documentation.

Requirements

What you’ll need

Bachelor's degree in Accounting, Finance, or a related field.
10+ years of progressive experience in indirect tax, with a focus on the telecommunications industry.
Demonstrated experience with FCC/USAC filings and telecom tax compliance.
Strong knowledge of Canadian GST/HST regulations.
Excellent analytical, problem-solving, and communication skills.
Proven ability to manage multiple projects and meet deadlines in a fast-paced environment.

Benefits

Comp & perks

Health, dental, and vision coverage, beginning on the first day of employment.
Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
Short & Long-Term Disability.
Basic Life Insurance.
401k saving plan with employer matching.
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
Generous employee stock purchase plan.
Paid Time Off.
Company paid holidays.
Paid volunteer hours.
12 weeks paid parental leave.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

indirect tax compliancetransactional tax returnsUS Sales/Use TaxCanadian GST/HSTFCC filingsUSAC reportsState PSC reportsCRTC filingstax strategiesSOX compliance

Soft Skills

leadershipmentoringanalytical skillsproblem-solvingcommunication skillsproject managementtime managementcross-functional collaborationcontinuous improvementrelationship management

Certifications

Bachelor's degree in AccountingBachelor's degree in Finance