Senior Manager, Engineering – AI Agents

Five9

Senior Manager leading the development of AI Agent software platform at Five9. Responsible for hiring, managing teams, and delivering top-notch AI solutions.

Posted 5/5/2026full-timeSan Francisco • California • 🇺🇸 United StatesSenior💰 $133,000 - $391,500 per yearWebsite

Tech Stack

Tools & technologies

Distributed Systems

About the role

Key responsibilities & impact

Lead the development and delivery of Five9’s AI Agent software platform.
Build and manage a high-performing engineering team that develops scalable, reliable, and production-grade AI-powered systems.
Hire and develop engineers, improving engineering processes, and enabling strong execution across the software development lifecycle.
Collaborate closely with Product, SRE, Support, and other engineering teams to deliver an enterprise-grade platform.

Requirements

What you’ll need

3+ years experience leading or managing software engineering teams
8+ years professional software development experience
Experience participating in hiring and helping grow engineering teams
5+ years experience developing enterprise SaaS software
Strong background in distributed systems and modern software architectures
Experience or exposure to GenAI / LLM-based systems
Experience using or adopting AI-assisted software development tools
Bachelor’s or advanced degree in Computer Science, Computer Engineering, or similar
Strong track record in hiring outstanding software development teams.

Benefits

Comp & perks

Health, dental, and vision coverage, beginning on the first day of employment.
Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
Short & Long-Term Disability.
Basic Life Insurance.
401k saving plan with employer matching.
Access to an innovative mental health support platform that offers personalized care and resources.
Generous employee stock purchase plan.
Paid Time Off.
Company paid holidays.
Paid volunteer hours.
12 weeks paid parental leave.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

software developmententerprise SaaSdistributed systemsmodern software architecturesGenAILLM-based systemsAI-assisted software development tools

Soft Skills

leadershipteam managementcollaborationhiringprocess improvementexecution

Certifications

Bachelor’s degree in Computer ScienceBachelor’s degree in Computer Engineering