Five9

Sales Operations Intern

Five9

internship

Posted on:

Location Type: Hybrid

Location: San Ramon • California • United States

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Salary

💰 $25 per hour

Job Level

Entry Level

About the role

  • Manage and execute daily operational tasks, including updates to DocuSign CLM intake forms and agreement templates (e.g., Service Orders, Amendments, Master Agreement, etc.).
  • Conduct User Acceptance Testing (UAT) for process changes and enhancements in Salesforce (Accounts, Opportunities) and Salesforce CPQ (Products, Quoting).
  • Partner with the various GTM Ops Teams to identify, solution, and implement process improvements across our end-to-end sales lifecycle.
  • Act as a key liaison between the GTM Ops Teams and our technical IT partners, translating business needs into technical requirements.
  • Develop a deep understanding of our sales processes and become the go-to technical subject matter expert (SME) for the business on tools like Salesforce, Salesforce CPQ, and DocuSign CLM.
  • Support strategic projects aimed at enhancing our sales technology stack and operational workflows.

Requirements

  • A strong desire and demonstrated ability to learn new tools and processes quickly.
  • A natural technical aptitude and the ability to bridge the gap between business stakeholders and technical teams.
  • Excellent problem-solving skills and a detail-oriented mindset.
  • Strong communication and collaboration skills.
  • A proactive and enthusiastic approach to tackling new challenges.
  • Hands-on experience with Salesforce (CPQ) and/or DocuSign CLM
Benefits
  • Health insurance
  • Flexible work hours
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
User Acceptance TestingSalesforceSalesforce CPQDocuSign CLMprocess improvementstechnical requirementssales processesoperational workflows
Soft Skills
problem-solvingdetail-orientedcommunicationcollaborationproactiveenthusiastictechnical aptitudeability to learn quickly