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Five9

Applied Scientist Internship – NLP

Five9

Intern in NLP team at Five9 enhancing AI capabilities through data processing and model support. Collaborating on generative AI technologies and gaining hands-on experience.

Posted 4/14/2026internshipSan Ramon • California • 🇺🇸 United StatesEntry Level💰 $25 per hourWebsite

Tech Stack

Tools & technologies
PythonPyTorchScikit-Learn

About the role

Key responsibilities & impact
  • Assist in the collection, preprocessing, and quality assurance of datasets to help us improve the AI Capabilities within Five9.
  • Support the development and fine-tuning of NLP models/pipelines for tasks such as text classification, clustering, summarization, conversational AI, and retrieval augmented generation using tools like PyTorch, and HuggingFace Transformers.
  • Collaborate with cross-functional teams to integrate research insights into production pipelines.
  • Participate in evaluating model performance exploiting suitable methodologies and metrics as well as contribute to iterative improvements.
  • Stay current with the latest advancements in NLP and machine learning research, contributing ideas that drive innovation.

Requirements

What you’ll need
  • Rising college senior or above, pursuing a post-graduate degree in Computer Science, Artificial Intelligence, Natural Language Processing, or a related field.
  • Strong programming skills in Python with hands-on experience or a keen interest in data analysis.
  • Familiarity with machine learning frameworks (PyTorch, Scikit-learn)
  • Exposure to generative AI/NLP tools, including transformer-based models and Hugging Face Transformers
  • Experience working with LLM APIs (e.g., OpenAI, Anthropic).
  • Demonstrated problem-solving skills and a passion for exploring and applying new technologies in AI.

Benefits

Comp & perks
  • Paid internship
  • Speaker Series
  • Intern Buddies
  • Employee Resource Groups
  • Inclusion in a supportive culture

ATS Keywords

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Hard Skills & Tools
PythonNLPtext classificationclusteringsummarizationconversational AIretrieval augmented generationmachine learningdata analysisgenerative AI
Soft Skills
problem-solvingcollaborationinnovation