
Senior DevOps Engineer
Five9
full-time
Posted on:
Location Type: Hybrid
Location: United States
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Salary
💰 $90,000 - $250,300 per year
Job Level
About the role
- Designing, implementing, and maintaining the build and release pipelines for software applications.
- Design, build, and maintain the CI/CD platform, including infrastructure, tooling, and automation for build, test, and deployment processes to improve efficiency and reliability.
- Work closely with engineering and delivery teams to deploy high-quality software in a fast-paced environment.
- Monitor the health and performance of the CI/CD build pipeline, implementing preventive and corrective measures to improve key reliability metrics such as availability, MTTD, and MTTR.
- Participate in incident response, debugging, and root cause analysis for production issues.
- Collaborate across teams to deliver consistent and reliable solutions aligned with organizational goals.
- Document designs, operational procedures, and troubleshooting guides clearly and effectively.
Requirements
- 5-7+ years of experience in DevOps, cloud platform engineering, or production operations, with deep hands-on expertise in build and automation tools (e.g., GitLab CI/CD, Jenkins, TeamCity).
- 3+ years of experience with version control systems (e.g., GitLab, GitHub or similar).
- Experience with CI/CD pipelines, including designing, implementing, and managing build pipelines, and Git-based workflows (e.g., GitLab).
- Strong hands-on experience with infrastructure as code and automation, using Terraform, Ansible, and scripting languages (Python, Bash, or similar).
- Working knowledge of containerization and orchestration technologies, including Kubernetes, Helm, and Docker.
- Strong troubleshooting skills across infrastructure, and cloud services, with specific expertise in diagnosing build pipeline failures, identifying, tracking and resolving dependency conflicts.
- Candidates must demonstrate solid experience with Linux environments, including system administration, scripting, and performance troubleshooting.
- Excellent problem-solving, analytical, and collaboration skills.
- Strong written and verbal communication skills.
- BS in Computer Science or equivalent practical experience.
Benefits
- Health, dental, and vision coverage, beginning on the first day of employment.
- Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
- Short & Long-Term Disability.
- Basic Life Insurance.
- 401k saving plan with employer matching.
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
DevOpsCI/CDbuild automationinfrastructure as codeTerraformAnsiblePythonBashKubernetesDocker
Soft Skills
problem-solvinganalytical skillscollaborationcommunication
Certifications
BS in Computer Science