Five9

Telco Regulatory Compliance Assistant

Five9

full-time

Posted on:

Location Type: Hybrid

Location: PortoPortugal

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About the role

  • Manage licensing, filing, and reporting documentation for various projects, working closely with the global regulatory team and external legal advisors to ensure timely and accurate submissions to official regulatory bodies.
  • Support the development and continuous maintenance of the regulatory reporting calendar, including setting reminders and ensuring documentation and deadlines remain up to date.
  • Take full ownership of preparing regulatory reporting materials, submitting them for managerial review, and delivering final documentation to the appropriate authorities in line with reporting schedules.
  • Conduct research, gather data, and produce documentation related to regulatory activities, following the priorities and guidance set by the team manager.
  • Assist internal teams by providing the required paperwork, compliance documentation, and support for processes triggered by regulatory or compliance obligations.
  • Support the end-to-end management of regulatory application processes, particularly in consolidating documentation, tracking progress, and ensuring all requirements are met according to local regulations.
  • Assist in maintaining accurate internal records of regulatory requirements, reporting obligations, and compliance-related projects, ensuring traceability and consistency across markets.

Requirements

  • Bachelor’s Degree (Legal studies preferred).
  • Minimum 3 years of professional experience in a fast-paced, evolving industry; experience in technology or telecommunications is a strong plus.
  • High proficiency in Excel and databases, with strong data mining, organization, and manipulation skills.
  • Strong multitasking ability, able to manage several deadlines and deliver results in a timely and accurate manner.
  • Eagerness to learn, adapt, and grow new skills within the regulatory environment.
  • Ability to work independently with minimal supervision.
  • Excellent written and verbal communication skills.
  • Sound judgment and consistency in decision-making, with an emphasis on timeliness and professionalism.
  • Fluency in English required; additional languages are considered a strong asset.
Benefits
  • Five9 Shares
  • Bonus Scheme
  • 10% Flexi Benefit
  • Meal Allowance
  • Medical Insurance
  • Life Insurance
  • 25 day Annual Leave + Public Holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
regulatory reportingdata miningdata organizationdata manipulationdocumentation preparationregulatory application processescompliance documentationresearchreporting obligationstraceability
Soft Skills
multitaskingtimelinessprofessionalismindependenceadaptabilityeagerness to learncommunicationsound judgmentdecision-makingorganization
Certifications
Bachelor’s Degree