Five9

Senior Software Engineer, UI Design

Five9

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇮🇳 India

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Job Level

Senior

Tech Stack

AWSAzureCloudGoogle Cloud PlatformJavaJavaScriptNoSQLReactSQL

About the role

  • The role of a Snr Software Engineer in the Digital Engagement Team is to design, develop, and maintain software solutions that integrate digital channels like email, chat, SMS, and social media with the contact centre’s voice solutions.
  • This integration aims to create seamless, connected customer journeys across multiple channels.
  • The engineer's responsibilities include software development, integration, enhancing customer experiences, staying updated on technology, collaborating with the team, ensuring software quality, documentation, and problem-solving.
  • Ultimately, the role contributes to delivering exceptional omnichannel customer experiences.

Requirements

  • Proficiency in web development technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like React.
  • 5+ years of professional experience writing React and JavaScript applications.
  • Proficiency in server-side technologies, databases (SQL and NoSQL), and back-end frameworks like Java.
  • Experience in cloud platform like GCP, AWS or Azure.
  • Awareness of web security best practices and the ability to implement security measures to protect applications and data.
  • A portfolio of past projects showcasing full-stack development skills.
  • Ability to work independently and as part of a collaborative team.
  • Strong commitment to delivering high-quality code and solutions on time and within scope.
  • Bachelor’s degree (or equivalent) in relevant discipline.
Benefits
  • Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.
  • The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
HTMLCSSJavaScriptReactJavaSQLNoSQLcloud platformsGCPAWS
Soft skills
problem-solvingcollaborationcommitment to qualityindependencetime management
Certifications
Bachelor’s degree