Five9

Senior Product Marketing Manager – AI

Five9

full-time

Posted on:

Location Type: Hybrid

Location: San Ramon • 🇺🇸 United States

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Salary

💰 $83,500 - $200,600 per year

Job Level

Senior

About the role

  • Positioning and Messaging: Craft strategic messaging that differentiates us from competitors and targets contact center leaders, driving sales throughout the funnel for both prospects and customers.
  • Product Launches: Define and manage go-to-market strategy for our products, including messaging, positioning, launch planning, use cases, customer stories, sales enablement, and customer adoption.
  • Enablement: You'll partner with customer-facing teams to create impactful narratives, content, collateral, and training to drive acquisition, conversion, and expansion, fueling growth at all stages.
  • Competitive Intelligence: As Five9 competitive landscape expert, conduct research to understand rivals' strengths, weaknesses, and opportunities.
  • Sales Collateral: You will be responsible for developing sales and customer-facing content, including videos, webinars, and product assets that effectively convey core messages.
  • Marketing Campaigns: You will work collaboratively with the marketing teams to assist in developing a campaign, demand generation, website content, and other marketing activities.
  • Cross-functional champion: Collaborate with product management to understand our product vision and upcoming features, using your expertise on the market and customers to effectively communicate externally and shape our product's future.
  • Represent Five9 at events, webinars, and other customer-facing activities.

Requirements

  • 5+ years of Product marketing (or equivalent) experience; demonstrated success in marketing CX, CCaaS, or AI technology solutions.
  • Bachelor's degree in Business or Marketing Management, MBA preferred.
  • Strong communication skills, including excellent verbal, written, and presentation skills.
  • Adept at working cross-functionally.
  • Fast learner, detail-oriented, and must enjoy fast-paced work environments.
Benefits
  • Health, dental, and vision coverage, beginning on the first day of employment.
  • Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
  • Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
  • Access to an innovative mental health support platform that offers personalized care and resources in areas such as therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
  • Generous employee stock purchase plan.
  • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product marketinggo-to-market strategysales enablementcompetitive intelligencecontent creationdemand generationcustomer adoptionmarketing campaignsnarrative developmentcollateral development
Soft skills
strong communication skillsverbal skillswritten skillspresentation skillscross-functional collaborationdetail-orientedfast learneradaptabilityteamworkstrategic thinking
Certifications
Bachelor's degree in BusinessBachelor's degree in Marketing ManagementMBA
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