Solution Architect

Five Sigma - Claims Management Solution

Solution Architect owning discovery, integration design and delivery governance for Five Sigma’s data-oriented insurance claims platform. Feeding customer insights into scalable product enhancements.

Posted 8/12/2026full-timeRemote • 🇺🇸 United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Solution Architecture and Integration Architecture, with a strong understanding of the end-to-end P&C claims lifecycle and regulatory contexts. Capable of leading discovery workshops, producing comprehensive Solution Design Documents, and effectively communicating with C-level stakeholders.

Highest-signal resume keywords

End-To-End P&C Claims Lifecycle KnowledgeIntegration Architecture ExperienceAPI Design FundamentalsStrong Written Documentation Discipline7+ Years in Solution Architecture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solution Design Document OwnershipIntegration Architecture DecisionsConfiguration-First MindsetSynchronous/Asynchronous Decision MakingREST, SOAP, Webhooks ExperienceOpenAPI/Swagger KnowledgeMulti-Tenancy FamiliarityFeature Flags UnderstandingData Exchange PatternsNon-Functional Requirements Definition

Soft Skills

Facilitation of Discovery WorkshopsPresentation to C-Level StakeholdersCollaboration with Sales and Delivery Teams

Industry Keywords

FCAAPRAGDPR/DPALloyd's CoverholdersMGAsTPAsInsurTechsDirect InsurersPolicy StructuresBordereau Reporting

Tech Stack

Tools & technologies

SOAP

About the role

Key responsibilities & impact

Partner with Sales to validate solution approach before commercial commitment, including technical fit, implementation complexity, risks, assumptions and dependencies
Bring business and technical depth to solution demos and contribute to Statements of Work and implementation scoping
Lead discovery workshops with customer stakeholders and understand business processes and operating models
Map customer workflows to Five Sigma capabilities and design target solution architectures
Define boundaries between standard product, configuration, professional services, product enhancements and partner responsibilities
Own the Solution Design Document, including business context, end-to-end solution flow, organizational and line-of-business models, coverage and product taxonomy, integration architecture, non-functional requirements and roadmap alignment
Own integration architecture decisions for integrated systems, including protocols, data exchange patterns, directionality and authentication
Define non-functional posture covering throughput, SLAs, security, compliance, feature flags, availability and disaster recovery
Align stakeholders before implementation begins
Clarify solution intent and resolve architectural questions during delivery
Review implementations against agreed designs and evaluate change requests for alignment
Capture implementation learnings and recurring customer requests and feed them back into Product

Requirements

What you’ll need

End-to-end P&C claims lifecycle knowledge, from FNOL through settlement, including reserves, reinsurance, subrogation and salvage
Knowledge of policy structures, including coverage, peril and incident distinctions, limits, deductibles, endorsements and bordereau reporting
Regulatory context in at least one market: FCA (UK), APRA (Australia), state DOI (US), GDPR/DPA
Exposure to customer archetypes including Lloyd's coverholders, MGAs, TPAs, direct insurers, InsurTechs and brokers
Integration architecture experience across REST, SOAP, webhooks, event streams and file-based patterns
Ability to independently make synchronous/asynchronous, push/pull and protocol decisions
API design fundamentals including OpenAPI/Swagger, authentication patterns, idempotency and error handling
Configuration-first mindset, including knowing when to configure, request product enhancement or use custom work
Familiarity with modern SaaS architecture, multi-tenancy, feature flags and role-based access control
Ability to facilitate two-hour discovery workshops with 5–15 mixed-role attendees and produce actionable output
Ability to present solution designs to C-level stakeholders and defend architectural choices
Strong written documentation discipline for engineering and business audiences
7+ years in solution architecture, technical consulting or hands-on delivery of SaaS insurance or claims platforms
Prior ownership of multi-workstream customer implementations, such as payments, policy integration, document management and reporting
Track record of feeding customer patterns into Product and influencing roadmap through customer work
Comfortable working with Sales during pre-sales and Delivery during execution

Benefits

Comp & perks

Work with global enterprise insurers and complex, high-impact transformation programs
Shape a new strategic function from the ground up
Influence Product strategy through direct customer insight
Collaborate with experienced teams across Product, Sales and Delivery
Help build the future of AI-driven insurance technology