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Five Sigma - Claims Management Solution

Integration Analyst – Insurance

Five Sigma - Claims Management Solution

Integration Analyst managing API integrations and data migrations for a SaaS insurance company. Collaborating with clients and teams to document solutions and ensure project delivery.

Posted 5/15/2026full-timeRemote • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
CloudETLSQL

About the role

Key responsibilities & impact
  • Assist in documenting integration workflows, field mappings, payload structures, and error-handling requirements under the direction of the Senior Analyst.
  • Review API documentation, webhook configurations, and event-driven specifications to support integration design and client guidance.
  • Help prepare functional integration specifications, sequence diagrams, and technical documentation for engineering and implementation teams.
  • Support clients in understanding API usage, authentication methods, rate limits, and integration best practices.
  • Lead data discovery and profiling activities—reading and interpreting legacy data structures, identifying data quality issues, and documenting migration scope and complexity.
  • Build and maintain detailed data mapping documents that define source-to-target field relationships, transformation rules, data type conversions, and handling of null or invalid values.
  • Translate mapping analysis into clear validation criteria and reconciliation checklists for use during mock conversions and UAT cycles.
  • Execute test scripts and data reconciliation queries during mock conversion cycles, documenting results and surfacing discrepancies for resolution.
  • Document migration cutover plans and coordinate with data engineering teams during execution phases.
  • Participate in requirements elicitation sessions with clients and internal stakeholders to capture integration and data migration needs.
  • Assist in translating business requirements into user stories, acceptance criteria, and functional specifications.
  • Conduct gap analysis between client requirements and platform capabilities, documenting findings for Senior Analyst review.
  • Maintain and update requirements documentation and change request logs throughout the project lifecycle.
  • Partner closely with the Senior Business Analyst / Integration Analyst, engineering, QA, and implementation teams to ensure documentation accuracy and project alignment.

Requirements

What you’ll need
  • 5–8+ years of experience as a business analyst, data analyst, systems analyst, or implementation analyst in a SaaS or technology organization.
  • Hands-on experience with P&C insurance systems, ideally across policy administration, claims, underwriting, or billing.
  • Strong understanding of SaaS architectures and cloud-based technologies.
  • Deep experience with API integrations (REST/JSON), webhooks, and event-driven systems.
  • Demonstrated expertise in data mapping, migration planning, ETL workflows, and cross-system reconciliation.
  • Ability to read/use API documentation, Postman, Swagger/OpenAPI specs, and log/monitoring tools.
  • Skilled in writing clear functional specs, user stories, sequence diagrams, and workflow documentation.
  • Proficient with SQL or basic data querying for validation/troubleshooting.
  • Excellent communication, stakeholder management, and presentation skills.

Benefits

Comp & perks
  • Professional development opportunities

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
API integrationsdata mappingmigration planningETL workflowscross-system reconciliationSQLfunctional specificationsuser storiessequence diagramsworkflow documentation
Soft Skills
communicationstakeholder managementpresentation skills