
Integration Analyst
Five Sigma - Claims Management Solution
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Serve as a functional and technical bridge between clients, product teams, engineering teams, and implementation partners
- Lead requirements elicitation sessions to gather business needs and integration requirements
- Translate business requirements into detailed functional specifications, user stories, acceptance criteria, and process documentation
- Analyze P&C insurance claims workflows and identify opportunities for automation and optimization
- Conduct gap analysis between customer requirements and system capabilities
- Design and document integration workflows using REST APIs, webhooks, message queues, and event-driven patterns
- Collaborate with engineering to define technical integration specifications, field mappings, payload structures, and error-handling requirements
- Work with SaaS platform architectures to ensure integrations adhere to security, scalability, and reliability standards
- Review API documentation and guide clients on usage, authentication, rate limits, and best practices
- Lead data discovery, profiling, and mapping activities for legacy to platform data migrations
- Define migration rules, transformations, validation criteria, and reconciliation processes
- Collaborate with data engineering teams on strategies, test scripts, and migration cutover plans
- Support mock conversions, UAT cycles, and post-migration data audits
- Communicate progress, risks, and dependencies to project managers and stakeholders
- Train and support customers during implementations and onboarding
Requirements
- 5–8+ years of experience as a Business Analyst, Integration Analyst, Systems Analyst, or Solutions Consultant
- Hands-on experience with P&C insurance systems, ideally across policy administration, claims, underwriting, or billing
- Strong understanding of SaaS architectures and cloud-based technologies
- Deep experience with API integrations (REST/JSON), webhooks, and event-driven systems
- Demonstrated expertise in data mapping, migration planning, ETL workflows, and cross-system reconciliation
- Ability to read/use API documentation, Postman, Swagger/OpenAPI specs, and log/monitoring tools
- Skilled in writing clear functional specs, user stories, sequence diagrams, and workflow documentation
- Proficient with SQL or basic data querying for validation/troubleshooting
- Excellent communication, stakeholder management, and presentation skills.
- Preferred Qualifications: Experience with modern P&C PAS, claims, or billing platforms; Exposure to integration middleware tools; Background in Agile/Scrum methodologies; Familiarity with cybersecurity, IAM/OAuth, SSO, and audit/compliance considerations; Insurance certifications (AINS, CPCU, etc.) are a plus.
Benefits
- Competitive salary
- Professional development opportunities
- Flexible working hours
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
API integrationsRESTJSONdata mappingmigration planningETL workflowsSQLfunctional specificationsuser storiesworkflow documentation
Soft Skills
communicationstakeholder managementpresentation skillsrequirements elicitationcollaborationgap analysistrainingsupport
Certifications
AINSCPCU